Unable to export routes or waypoints

[Michael Kaplan]

I have several waypoints and routes that I am trying to export but am unable to.  I have tried Export via Email, Google Drive, and Dropbox.  When I try to export via email, I get an error "File not found".  When I try to export via Google Drive I get "Upload failed: Failed to schedule 1 file for upload."  By Dropbox I get a similar error "Upload fialed; We couldn't upload '<filename>.gpx'  It may have been moved, deleted or is located on an SD card that is currently unavailable."  This made me check on my root folder.  My root folder is set to internal storage (/data/data/com.trailbehind.android.gaiagps.pro/files).  I think this may be my problem as I can't find this folder.  When I open Settings > Root Folder I have a choice of "Move to external storage", "Move to internal storage" and "Choose custom location".  When I choose the internal storage option, I get "Root folder already set to /data/data/com.trailbehind.android.gaiagps.pro/files."  Please advise.  Thanks.

Michel K

[Ruthie Irvin]

Hi Michael,

The engineering team looked into this and found the issue. It has been corrected in the new release, 5.6.1, which is available in the Google Play store as of this morning. 

Please let me know if you continue experiencing export issues and we will happily investigate further.

Warm regards,

Ruthie Irvin

Customer Service