Google Workspace Status : Google Voice - INFORMATION - 2026-01-14 04:16:43 UTC

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Product: Google Voice
Status: INFORMATION
Published: 2026-01-14 04:16:43 UTC

**Summary**
Google Voice customers may experience MMS messages not being delivered
to recipients.
**Description**
We are experiencing an issue with sending MMS messages via Google
Voice beginning on Thursday, 2026-01-08 05:00 PST.
Our engineering team continues to investigate the issue with a 3rd
party vendor to mitigate the issue.
We will provide an update by Wednesday, 2026-01-14 10:30 PST with
current details.
**Customer Symptoms**
Google Voice customers may experience issues while sending MMS
messages where the messages may appear to be successfully sent but
recipients may not receive them.
**Workaround**
SMS messages can be sent successfully, so the users can send 1-to-1
messages or messages without attachments instead of MMS messages.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/THtvkDYkSBrQpo3vh82V