Google Workspace Status : Gmail - INFORMATION - 2026-05-22 00:04:40 UTC

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Product: Gmail
Status: INFORMATION
Published: 2026-05-22 00:04:40 UTC

**Summary**
Gmail Android users using Microsoft Exchange Online accounts may fail
to Log In and Sync due to authentication issues.
**Description**
Our engineering team identified the issue and released a new version
of the Gmail Android application (version 2026.05.11) to the Google
Play Store, which contains a fix to unblock affected users.
If you are currently encountering this issue, please upgrade to the
latest version of the Gmail Android app. Users operating on the new
app version should be able to successfully log in and sync their
accounts.
We will provide more information by Friday, 2026-05-22 17:00
US/Pacific with current details.
We thank you for your patience while we are working on resolving the issue.
**Symptoms**
Impacted users may experience authentication and sync failures while
using Microsoft Exchange Online accounts through Gmail App on Android
devices.
**Workaround**
Affected users could update to the latest version of Gmail Android
(version 2026.05.11) in Google Play Store.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/kWSuRqLdsXGzT7Qxjdmz