Product: GmailGoogle Calendar Google Chat Google Docs Google Drive
Google Meet Google Voice
Status: AVAILABLE
Published: 2026-06-02 03:50:14 UTC
# Preliminary Incident Report
We sincerely apologize for the disruption this incident caused to your
business. We know how much you rely on Google Workspace, and we regret
the impact on your productivity. We are working to address the root
cause and prevent this from occurring in the future.
Please note, this information is based on our best knowledge at the
time of posting and is subject to change as our investigation
continues. A final Incident Report with preventative actions will be
posted once our investigation is complete.
If you have experienced impact outside of what is listed below, please
reach out to Google Workspace Support using help article
https://support.google.com/a/answer/1047213
## Date/Time of the Issue (All time US/Pacific)
Incident Start: 30 May 2026 20:15
Incident End: 30 May 2026 21:30
Duration: 1 hour, 15 minutes
## Summary
Starting on Saturday, 30 May 2026 at 20:15 US/Pacific, multiple Google
Workspace products experienced service disruptions for a duration of 1
hour and 15 minutes. The affected services included Google Voice,
Google Meet, Google Drive, Google Chat, Google Calendar, Gmail, and
Google Docs. During this incident, customers encountered difficulties
loading applications, as well as intermittent high latency or errors.
## Preliminary Root Cause
The disruption originated from failures in a regional infrastructure
component responsible for Google's distributed lock service. This
critical system facilitates resource synchronization, manages shared
data access, and coordinates background tasks for numerous Google
services.
A high volume of rapid configuration changes triggered the regional
failure, preventing Workspace servers from reliably processing
traffic. To mitigate the impact, Google Workspace traffic was
redirected to alternative regions.
Google engineers have begun a full root cause analysis and will
provide additional information once it is available.
## Remediation
Google engineers were alerted to the issue via automated monitoring at
20:28 US/Pacific on Saturday, 30 May 2026, and immediately began an
investigation. The investigation identified elevated error rates and
high latency affecting multiple Google Workspace backend services.
Upon investigation our engineering team confirmed errors were
primarily originating from some regional servers due to coordination
service failures in the region.
To mitigate the impact, Google engineers redirected traffic away from
the affected servers.
## Description of Impact
Affected customers encountered difficulties loading applications or
experienced failures when performing tasks within the following
products:
* Gmail
* Google Calendar
* Google Chat
* Google Docs
* Google Drive
* Google Meet
* Google Voice
Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/vagmms1y6yRxwg6RMQZp