Product: Gmail
Status: INFORMATION
Published: 2026-05-16 02:05:04 UTC
**Summary**
Gmail Android users using Microsoft Exchange Online may fail to log in
due to authentication issues.
**Description**
We are experiencing an issue with Gmail beginning on Saturday 2026-05-06.
Our engineering team continues to investigate the issue.
We will provide more information by Monday, 2026-05-18 15:00
US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Customer Symptoms**
Impacted users may experience authentication failures while logging in
to Microsoft Exchange Online through
Gmail App on Android devices.
**Workaround**
Affected users can use Microsoft web app to access the Inbox.
Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/kWSuRqLdsXGzT7Qxjdmz