Product: NotebookLM
Status: AVAILABLE
Published: 2025-09-29 20:00:02 UTC
**Summary:**
WorkSpace NotebookLM customers may experience elevated errors for online users
**Description:**
The issue with Workspace NotebookLM has been mitigated as of Monday,
2025-09-29 11:49 PDT.
Based on preliminary investigation, the root cause of the issue was
due to a recent change, which has been rolled back.
**Customer Symptoms:**
Customers are experiencing elevated "INTERNAL\_ERROR" with error code 500s
Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/JWwiKhWRMBJB6Pi9gdws