Google Workspace Status : Gmail - AVAILABLE - 2026-05-22 18:57:41 UTC

[back...@gmail.com]

Product: Gmail
Status: AVAILABLE
Published: 2026-05-22 18:57:41 UTC

**Summary**
[Resolved] Gmail Android users utilizing Microsoft Exchange Online
accounts experienced authentication and synchronization failures.
**Description**
The issue with Gmail has been resolved in the new Gmail android
release (version 2026.05.11) as of Thursday, 2026-05-21 15:00 PDT.
Our engineering team identified the issue and released a new version
of the Gmail Android application to the Google Play Store, which
contains a fix to unblock affected users.
If you are currently encountering this issue, please upgrade to the
latest version of the Gmail Android app. Users operating on the new
app version will be able to successfully log in and sync their
accounts.
We thank you for your patience while we worked on resolving the issue.
**Symptoms**
Impacted users might have experienced authentication and sync failures
while using Microsoft Exchange Online accounts through Gmail App on
Android devices.
**Workaround**
Update to the latest version of Gmail Android (2026.05.11) in Google Play Store.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/kWSuRqLdsXGzT7Qxjdmz