Google Workspace Status : Admin Console - AVAILABLE - 2026-04-10 15:06:53 UTC

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Product: Admin Console
Status: AVAILABLE
Published: 2026-04-10 15:06:53 UTC

**Summary**
Google Workspace users using Google IdP were unable to sign into their
accounts using security keys and hardware based passkeys.
**Description**
The issue with Admin Console has been resolved for all affected users
as of Friday, 2026-04-10 07:50 PDT.
Suspected CL have been rolled back and we are seeing in our graphs
errors rate have gone down. Customers also confirmed that issues have
been mitigated.
We thank you for your patience while we worked on resolving the issue.
**Customer Symptoms**
Google Workspace users using Google IdP were unable to sign into their
accounts using security keys and hardware based passkeys.
**Workaround**
Below steps should be performed by Admin as the workaround:
* Admin should revoke the key.
* Admin to create the verification code to sign-in.
* The user should sign-in using Backup verification code and then
re-enrolls the security key.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/JTgxXCtXTaw3aEVzUUfa