Google Workspace Status : Gemini - DISRUPTION - 2026-02-19 16:49:12 UTC

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Product: Gemini
Status: DISRUPTION
Published: 2026-02-19 16:49:12 UTC

**Title**
Some customers may have experienced an issue with Gemini where
conversation history may not have been visible.
**Description**
We are investigating an issue where chat histories are not visible on
Gemini Web (gemini.google.com) and the Gemini mobile apps on
Wednesday, 2026-02-18 08:30 PST.
Our engineering team has identified a background process that was
causing the missing user conversation metadata and has successfully
stopped the process to prevent further impact.
Mitigation efforts are underway, and our engineers are working to
restore the missing chat histories. We do not have an ETA for
completion at this time.
We will provide an update by Thursday, 2026-02-19 15:00 PST with
current details.
We apologize to all who are affected by the disruption.
**Symptoms**
* Users may find that their sidebar is empty or that previously saved
conversations are missing.
* Users may receive an empty response when attempting to list or
search for existing conversations.
* New conversations can still be created and utilized normally.
**Workaround**
* Impacted web users on gemini.google.com can navigate to Menu (top
left) > Settings & Help > Activity.
* Alternatively, users can navigate to
myactivity.google.com/product/gemini to view their conversation
history.
* Mobile users could navigate to their profile (top right) and select
Gemini Apps Activity.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/nK23ZsSxV33wfkqXVeh3