Product: NotebookLM
Status: INFORMATION
Published: 2025-09-29 19:56:21 UTC
**Summary:**
NotebookLM customers may experience elevated errors for online users
**Description:**
Our engineering team has identified the cause of the issue and a
mitigation has been put in place. We are currently monitoring and
believe we are seeing full recovery.
**Customer Symptoms:**
Customers are experiencing elevated "INTERNAL\_ERROR" with error code 500s
Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/JWwiKhWRMBJB6Pi9gdws