Google Workspace Status : Google Workspace Support - INFORMATION - 2025-11-17 02:29:58 UTC

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Product: Google Workspace Support
Status: INFORMATION
Published: 2025-11-17 02:29:58 UTC

**Summary:**
A subset of customers may be experiencing UI issue when files are
uploaded via Chat to Google Workspace Support.
**Description:**
We are experiencing an intermittent issue with Google Workspace Chat
Support beginning at Friday, 2025-11-14 10:05 PST.
Our engineering team continues to investigate the issue.
We will provide an update by Sunday, 2025-11-16 20:30 PST with current details.
We apologize to all who are affected by the disruption.
**Symptoms:**
A subset Customers using Chat to Google Workspace Support might
encounter a UI issue where uploaded files appear as a blank message
instead of showing the file directly in the chat interface. Despite
this UI issue, files are successfully uploaded and accessible by
clicking on the blank message.
**Workaround:**
None at this time.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/EzZso1djQQfwqEmiJuDi