Product: Gemini
Status: AVAILABLE
Published: 2026-02-23 01:21:11 UTC
**Title :** Some customers may have experienced an issue with Gemini
where conversation history may not have been visible.
**Description :**
The issue with Gemini has been resolved for all affected users as of
Sunday, 2026-02-22 12:08 PST.
Based on our initial analysis, the incident was caused by an internal
job that caused some valid conversation metadata to be deleted, which
resulted in the conversations from the side navigation to be hidden.
Users could still access the hidden conversations requests and
responses from the activity section.
Our engineering team mitigated the impact by restoring the data from
the appropriate backups.
We thank you for your patience while we worked on resolving the issue.
**Symptoms :**
* Users may have found that their sidebar was empty or that previously
saved conversations were missing.
* Users may have received an empty response when attempting to list or
search for existing conversations.
* New conversations were still created and utilized normally.
**Workaround :**
* Impacted web users on
gemini.google.com can navigate to Menu (top
left) > Settings & Help > Activity.
* Alternatively, users can navigate to
myactivity.google.com/product/gemini to view their conversation
history.
* Mobile users could navigate to their profile (top right) and select
Gemini Apps Activity.
Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/nK23ZsSxV33wfkqXVeh3