Google Workspace Status : Cameyo by Google - AVAILABLE - 2026-05-13 17:55:56 UTC

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Product: Cameyo by Google
Status: AVAILABLE
Published: 2026-05-13 17:55:56 UTC

**Summary**
Some Cameyo by Google customers could not start their sessions after
rolling out the new channel version.
**Description**
We were experiencing an issue with Cameyo by Google, beginning on
Tuesday, 12 May 2026 09:01 US/Pacific.
The issue was mitigated on Tuesday, 12 May 2026 15:16 US/Pacific by
restarting the RAP system service, and performing full server reboots.
>From preliminary investigation, this was caused by a faulty code for logging improvement on the Player VMs. Log files were unexpectedly duplicated until the disk was full leading to the session failures.
Some customers were recovered automatically after the channel binaries
were rolled back, while the others were required to restart their VMs
manually.
Currently, the issue is fully mitigated and change is rolled back.
We apologise to those who were impacted by this issue.
**Customer Symptoms**
The customers were experiencing an issue that couldn't connect to the
Player VMs normally. The disk utilization on the affected VMs reaches
99% or even 100%.
**Workaround**
Not needed because all affected servers have been mitigated.

Link to official detail of this status:
https://www.google.com/appsstatus/dashboard/incidents/ajqAKWeAiXrf8ezJ6CkK