Do I need to upgrade to version 7 before going to 8? Currently have version 6 installed on our servers.

[Jacob Feuerbach]

Question in the subject :)

[charli...@carehart.org]

Jacob, I'm almost positive that I have helped someone go from 6 to 8, yes. Perhaps someone from Integral will confirm tonight or tomorrow, but I'm pretty sure you're safe.

Of course, the best scenario would be if you had a dev/test setup to try on first, but I gather you do not. :-)

/charlie

-----Original Message-----
From: fusion...@googlegroups.com <fusion...@googlegroups.com> On Behalf Of Jacob Feuerbach
Sent: Wednesday, April 10, 2019 12:52 PM
To: FusionReactor <fusion...@googlegroups.com>
Subject: [fusionreactor] Do I need to upgrade to version 7 before going to 8? Currently have version 6 installed on our servers.

Question in the subject :)

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[Neil Wightman]

Hi Jacob,

Yes, you can easily upgrade from FR 5, 6 or 7 to FR 8 by simply replacing the jar (and native libraries) or using the installer and Instance Manager.

There are no know issues when upgrading and all configuration settings are kept or migrated automatically.

Kind Regards,

Neil

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[Jacob Feuerbach]

Thanks for the replies.  We were able to run the installer and then update the license.  We're unable to get it to work though, attached is a screen shot of the issue.  This happens when trying to start the FR Instance on two different servers.  The Windows CF services on both servers are set up in similar ways on both servers.

On Thursday, April 11, 2019 at 1:57:15 AM UTC-5, Neil Wightman wrote:

Hi Jacob,

Yes, you can easily upgrade from FR 5, 6 or 7 to FR 8 by simply replacing the jar (and native libraries) or using the installer and Instance Manager.

There are no know issues when upgrading and all configuration settings are kept or migrated automatically.

Kind Regards,

Neil

On Wed, 10 Apr 2019 at 21:30, <charli...@carehart.org> wrote:

Jacob, I'm almost positive that I have helped someone go from 6 to 8, yes. Perhaps someone from Integral will confirm tonight or tomorrow, but I'm pretty sure you're safe.

Of course, the best scenario would be if you had a dev/test setup to try on first, but I gather you do not. :-)

/charlie

-----Original Message-----
From: fusion...@googlegroups.com <fusion...@googlegroups.com> On Behalf Of Jacob Feuerbach
Sent: Wednesday, April 10, 2019 12:52 PM
To: FusionReactor <fusion...@googlegroups.com>
Subject: [fusionreactor] Do I need to upgrade to version 7 before going to 8? Currently have version 6 installed on our servers.

Question in the subject :)

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[michael...@intergral.com]

Hi Jacob,

Can you please send the instance manager log to sup...@fusion-reactor.com.

Before you do this can you please attempt to start the installed server that previously showed the error.

You can find this log file at {FusionReactor Directory}/instance/FRAM/log/{timestamp}/instance_manager.log.

Regards,

Michael Flewitt

Fusion Support Engineer

[Jacob Feuerbach]

I tried starting the instance again and checked the log directory.  That file "instance_manager.log" does not exist.  I emailed a screenshot to the support email.

Thanks

Jacob

[Jacob Feuerbach]

I was able to delete the instance that existed from the version 6 installation and created a new one.  It worked fine on both servers.

Thanks

Jacob