i'm in the service mode state but when im trying to used the service tool.exe then press the main button the printer will not responding..
what should i do in this kind of situation..?
hoping your reply...... tnx
Make sure you run a virus checker on the service tool. I believe the one above is the one from a Russian site I tried that was not virus free. I did find a version 3.6 download that was virus free, and although it did not display it's menus properly, I was able to use it to reset the ink absorber counter.
I can open the service tool, change the destination region, clear ink counter but when I click "set" which is to the left of each option I get the following error code: Error! (error code : 009). Does anyone know why I'm getting that or what to do about it?
As someone else noted these little hard plastic pads are NOT the ink absorbers, you may be able to look in and see the pipes leading to the actual absorbers. If anyone knows if the real ones can be cleaned or actually need to be cleaned please advise. Anyhow the reset tool brings the printer back into service for now !