Cannot submit new jobs

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Junhao Wen

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Nov 2, 2025, 5:24:27 PM (13 days ago) Nov 2
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Hi Fuma team, 

It seems that I cannot submit any new job these days - I tried for 3 days. When I clicked Submit, the page had no response. (screenshot attached)

Thanks

Hao 
Screenshot 2025-11-02 at 4.57.40 PM.png

Tanya Phung

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Nov 3, 2025, 2:04:08 AM (13 days ago) Nov 3
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Hi Hao, 

Unfortunately I can't replicate this error because I had no issue submitting new jobs as of this morning. There are also currently active jobs running on FUMA, so it might be an issue on your end. You can try: 

  1. Only click the "Submit Job" once.

  2. Try using a different browser and/or hard refresh the page. (Ctrl + shift + r)

  3. Try using VPN.

  4. Try a personal computer from a home network. (Sometimes networks in working environments are very strict)


Best,
Tanya

Junhao Wen

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Nov 3, 2025, 11:59:31 AM (13 days ago) Nov 3
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It turned out that the issue is the browser but I don't understand why... FYI, Google Chrome did not work, but Safari worked! 
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