Hi Liz,
One of the file that is required to create circos plot contains SNPs only until chr15 and I'm not sure why since other files seems fine.
I just made all ERROR:012 jobs available to you since the only missing part is circos plot, but you can access to the other results.
I will try to have more detail look in this weekend but I's very hard to debug without the same input file.
I understand that you can't share the input, could you maybe explain a bit of your input file format?
Best,
Kyoko