Hi,
It looks like ensembl version and gene type were not selected correctly.
Could you check if any option is selected under "4. Gene types" on the SNP2GENE submission page?
I've been getting the same question a lot lately, I'm not sure in which scenario this error occurs.
I'd love to fix this bug but I can't replicate the error.
Could you tell me bit about what you did to get this error?
Also, which browser do you use?
Best,
Kyoko