Hi everyone! I use windows 7 64-bit, and when I try to install an app (for example WhatsApp), I get this error: Kernel32.dll entry not point error. The procedure entry point SetDefaultdllDirectories could not be located kernel32.dll. What am I doing now?
What is Kernel32.dll? It is an important DLL file in the Microsoft Windows system. As a Windows KT Base API Client DLL file, the real kernel32 dll file is a 32-bit dynamic link library file used by the Windows system to manage system memory, interrupts, input/output operations, synchronization, and process.
What causes the entry point not found kernel32.dll Windows XP error? As the error message suggested, the error is often related to a corrupted or missing kernel32.dll file. To be specific, virus infection, power outage, hard drive errors, corrupted system files, and outdated device drivers can cause the kernel32 dll missing error.
In addition, you can try replacing the corrupted kernel32.dll with a new one via Microsoft Windows setup CD/DVD. If you have a Windows installation media, you can follow the steps below to recover the dll file.
Step 2. Type the sfc /scannow command in the elevated command prompt and hit Enter. After that, the SFC tool will scan and try to repair the corrupted system files automatically.
Step 2. You will receive a message saying Check your computer for memory problems. Here are 2 options for you to perform a RAM test. It is recommended that you click Restart now and check for problems.
Step 3. Then your computer will restart and Windows Memory Diagnostics Tool will automatically perform the RAM test. This process may take you some time. You can see the overall test status bar and the detected problems during this process.
If none of the above methods fix the entry point not found kernel32 dll Windows XP/7/8/10 error, you may need to perform a clean installation of Windows. By doing so, your system will revert to its original status, which can clear the kernel32.dll.error.
Here comes the end of this post. If you have better solutions to the kernel32.dll error, please share them with us in the following comment zone. In addition, you can contact us via [email protected] if you have difficulty using MiniTool Partition Wizard. We will get back to you as soon as possible.
The initial problem: When I print from Firefox (current version) to the Adobe PDF driver that's part of Acrobat Pro, the results are garbled. If I send the output to a printer, no problem, so it seems like it's in the Acrobat software.
I looked that up here and got directions for directly downloading Adobe Application Manager 10.0. Downloaded and installed the program, but when it runs, I get a new error message: "The procedure entry point CreateSymbolicLinkW could not be located in the dynamic link library KERNEL32.DLL." That message is not found in the Adobe forums.
Over to Microsoft. Found directions to copy KERNEL32.DLL from the Windows\ServicePackFiles\i386 folder -- which requires jumping through some hoops as the DLL file is open (and locked) when Windows is running. Swapping the DLL file did not fix the problem.
Found another entry in the Adobe forums telling me to download Creative Cloud Cleaner and use it to delete Application Manager (which I did by telling the Cleaner I wanted to clean up the "Creative Cloud" files). The cleaner said it had completed, but the PDapp files were still on the system. The same forum topic told me to delete the OOBE folder and then run the Application Manager install program. I did. Ended up with a new copy of the same file I had -- and the same error message.
More information. After rebooting (which the Acrobat repair action said I needed to do), I was able to use the "update Acrobat" icon in the system tray. It downloaded and successfully installed the latest version of Acrobat XI. So that's one step forward. However, Acrobat itself popped up an error message window. This one had a window title of "adobe_licutil.exe - Entry Point Not Found" and the text of the error message was as above: "The procedure entry point CreateSymbolicLinkW could not be located in the dynamic link library KERNEL32.dll."
OC Photoworx what version of Acrobat are you attempting to utilize on Windows XP? Is everything else on Windows XP running normally? What is preventing you from updating the operating system to a version which is still receiving security updates?
Adobe stopped supporting XP, and the later releases of XP will not run on XP; much the same seems to have affected the application manager which is trying to use something only found in Vista. You may well have tried to update when you were already running the final version for XP (bugs an' all).
OC Photoworx the appropriate version of the Adobe Application Manager will be installed when you reinstall Acrobat XI Professional. Please use the Programs and Features control panel to remove your current installation of Adobe Acrobat Pro XI on Windows XP.
I used Control Panel to uninstall the three entries I found for Acrobat: Acrobat X Pro and two entries (one small, one large) for Acrobat XI Pro. I then downloaded the Acrobat 11 Pro file from the page you cited and installed it.
The program works, but it was working before. The first time I launched it, I got the error message window entitled "adobe_licutil.exe - Entry Point Not Found" and the error message "The procedure entry point CreateSymbolicLinkW could not be located in the dynamic link library KERNEL32.dll."
And now for more strangeness. What you see above is from a screen capture of the pdf (created by the print function) opened in Acrobat XI. If I select those same characters and paste them to this message as text, here's what I get:
That, to me, says it's a codepage or symbol set issue. If I paste the copied text from the clipboard to Notepad, I get plain text (albeit with the extra spaces in "m edia," "replacem ent" and so on). If I paste it to Word for Windows, I get text with different sizes and colors; it's still not the same as the original webpage, but "Acrobat DC or CC subscription" is larger and the links are in blue (although they are not actually clickable links). If I paste it to Illustrator CS6, I get the text and line breaks (and extra spaces), but in my default Illustrator typeface.
I don't see anything in Firefox or Acrobat that lets me control the codepage or symbol set. Moreover, if I select text from that web page in Firefox then copy and paste it directly into Word for Windows, I get a near-exact duplicate of the web page: The fonts are changed, but the sizes are the same, the paragraphs are spaced and bulleted correctly -- and the links have been converted to clickable hyperlinks. That tells me there's nothing funky, in general, with how Firefox is displaying the web pages.
Keeping it "in the family," I pasted the same text into Illustrator. I got new point text with the three paragraphs I had selected. However, there were no line breaks within the paragraphs. The sub paragraphs are indented (with spaces), but have no bullets.
3. A step backward with Adobe Application Manager. Before I was only getting error messages when I tried to update; now I'm getting an error as soon as I run the program -- and the only options are Retry or Quit.
4. New problem: It appears I've lost the ability to have my CC license confirmed online. When I started this mess, my CC applications were able to get status from the Adobe website. Now it appears they cannot. I suspect that means once 30 days go by, I'm going to be in trouble.
OC Photoworx as a final suggestion I would recommend removing all installed Adobe software. Followed by running the CC Cleaner Tool at Use the Creative Cloud Cleaner Tool to solve installation problems . This should help ensure that Adobe Application Manager has been completely removed and give you the best chance at reinstallation.
If you continue to face errors then please upgrade to an operating system which is currently receiving security updates. You will likely resolve all of your issues with a fresh installation of Windows 7 and then installing Acrobat XI Professional.
This is a system that was working in all respects. Adobe issued updates and now the software has problems. The response is not, "That message means there is a problem in this file; here's where you can download the files you need and here's how to install them." Instead, it's "You need to spend hours (or days) upgrading your operating system and then weeks or months learning how to become as productive with that operating system as you are with the one you have now."
When I have a couple of free days, I'll uninstall all my Adobe software, run the cleaner, and then re-install everything. I understand the logic behind that recommendation -- but I also realize that there's no certainty that it will work. Because the same Adobe software that controls the installation process is what decided to install the updates the broke my system.
OC Photoworx I am sorry but I don't have any additional suggestions. Considering the lack of recent security updates for Windows XP, and lack of support for the operating system by Microsoft, I would recommend upgrading your operating system to at least Windows 7.
1. There's a question in the Photoshop General forum from May, 2015 reporting this error: "The procedure entry point_crt CreateSymbolicLinkW could not be located in the dynamic link library MSVCR110.dll." Seems strange that the same procedure would be listed in two different DLLs.
4. According to a programming thread from 2015, there are two procedures: CreateSymbolicLinkA for ANSI strings and CreateSymbolicLinkW for wide strings. Since I'm seeing other problems that could be related to ANSI vs. wide strings, is it possible there is some value in the Registry that is confusing Acrobat (and other Adobe products)?
6. When I analyze PDapp.exe, I am told that there are references to three files that cannot be found: MSCVR90.DLL, IESHIMS.DLL, and WER.DLL. The first is a run-time library for Visual C++ related to CRT output. I have multiple versions of that DLL on my system, but all in subfolders of c:\Windows\WinSxS.
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