ArizonaRevised Statutes require many professions to have an active fingerprint clearance card prior to or as a condition of licensure, certification, or employment. The Applicant Clearance Card Team (ACCT) at the Arizona Department of Public Safety, receives applications and reviews criminal history records of applicants to determine their suitability to receive a fingerprint clearance card, and periodically updates the status of current fingerprint clearance cards. Between July 1, 2019 and June 30, 2020 138,940 Fingerprint Clearance Cards were issued. As of January 1, 2019, there were 762,811 active fingerprint clearance cards in use.
The Arizona Revised Statutes (Statutes) require members of many professions to have an active fingerprint clearance card prior to or as a condition of licensure, certification, or employment. The Statutes currently list 52 reasons why a person may need a fingerprint clearance card. The ACCT calls these sponsors. Your licensing, certifying, or authorizing agency, board, or employer (sponsor) can better advise if you need a fingerprint clearance card, and which Statute provides the reason for the requirement. You may add or delete sponsors at any time during the six (6) years your card is valid by notifying the ACCT at
(602) 223-2279.
Applicants can now utilize the Public Service Portal (PSP) to apply for a Fingerprint Clearance Card (FCC). Users will be prompted to create a secure account on the PSP, allowing them to receive timely communications and to check the status of the application.
The new secure PSP will allow applicants the ability to fill out and submit an FCC application online and pay the associated fees directly to the Arizona Department of Public Safety (AZDPS) via a secure credit card checkout. FCC holders will also be able to order and pay for a replacement FCC directly on the PSP. The PSP will walk the applicant through the application process to ensure all required information is captured before the application is sent to AZDPS.
Once the application is submitted via the PSP, applicants will be provided with a Reference Number for use when getting fingerprinted. They will be asked if they want the fingerprints to be printed electronically or if they want to use paper fingerprint cards. Electronic fingerprinting is only available if the applicant is physically present in Arizona. If the applicant selects electronic, they will be directed to the Electronic Fingerprinting Application Services vendor website for processing. If the applicant selects to submit prints via a paper fingerprint card, they will be sent a fingerprint card in the mail for use, or they can use a card supplied by a fingerprint vendor. Once AZDPS receives the print cards or electronic prints, the fingerprints will be processed for review. It is imperative the Reference Number be included with the fingerprint card.
Communication regarding applications and cards will be via the applicant's PSP message center and their supplied email. Applicants applying for Identity Verified Prints (IVP) cards, and who select to submit their fingerprints via paper, will be sent the blue postage-paid return envelope with the fingerprint cards. Applicants renewing a valid IVP will be able to do so entirely on the PSP.
This means the technician taking the fingerprints must not break the chain of custody by giving the fingerprints back to the applicant, but must mail the fingerprint card directly to DPS, along with the application and fee, in the provided blue DPS return envelope.
NOTE: If you need to submit an IVP Renewal Application, you can still apply electronically. On the "Reasons" page, be sure you select one of the two IVP Renewal Options on the dropdown menu. In lieu of setting up an appointment to be fingerprinted, you will be required to provide the IVP # that is on the front of your current card.
State agencies and employers may establish an account for direct billing with the DPS vendor for electronic application process and will provide the applicant with a funding code to use online.
No. DPS does not provide fingerprinting for the public for this purpose. For fingerprinting services, it is recommended you contact your local police department or a professional fingerprinting service.
For applicants with no criminal history record, the processing time is currently less than ten days. Please note, this average is subject to change at any time (can increase or decrease) depending upon the number of applications received by DPS.
For applicants with a criminal history record (which will require research by DPS), the processing time averages up to 30 business days. Please note, this average is subject to change (can increase or decrease) depending upon the number of applications received by DPS.
For applicants with no criminal history record the average processing time is currently less than two days. Please note, this average is subject to change at any time (can increase or decrease) depending upon the number of applications received by DPS.
For applicants with a criminal history record (which will require research by DPS), the processing time currently averages up to 30 business days. Please note, this average is subject to change at any time (can increase or decrease) depending upon the number of applications received by DPS.
Your fingerprints will be used to check the criminal history records of the state of Arizona and of the FBI. DPS and the FBI may retain your fingerprints and associated information after the completion of this application and, while retained, your fingerprints may continue to be compared against other fingerprints, including latent fingerprints submitted to or retained by DPS and the FBI.
If you have a criminal history record, the officials making the determination of your suitability for the job, license, or other benefit must provide you the opportunity to complete or challenge the accuracy of the information in the record. You should be afforded a reasonable amount of time to correct or complete the record (or decline to do so) before officials deny you the job, license, or other benefit based on information in the criminal history record.
The procedures for obtaining a change, correction, or updating of your FBI criminal history record are set forth in Title 28, Code of Federal Regulations (CFR) Sections 16.30 through 16.34. Information on how to review and challenge your FBI criminal history record can be found at
www.fbi.gov, under Criminal History Summary Checks, or by calling
(304) 625-5590.
To obtain a copy of your Arizona criminal history record to review, update or correct, you can contact the Arizona Department of Public Safety Criminal History Records Unit at
(602) 223-2222 or visit here to obtain a Review and/or Challenge packet.
No. DPS cannot pre-screen an applicant. DPS cannot determine if an applicant is eligible for a Fingerprint Clearance Card until the fingerprint-based state and federal background results are received and reviewed.
DPS cannot send an email or fax to an employer regarding the status of an application or to verify a clearance card is valid. The employer will need to use one of the options noted under the FAQ "HOW AND WHEN CAN I CHECK THE STATUS OF AN APPLICATION?" or "HOW CAN I CHECK TO SEE IF A FINGERPRINT CLEARANCE CARD IS VALID?".
If you provided a valid email address when you submitted your application, you will receive an email once your application is entered into the DPS database, advising you that your application is in process. DPS cannot send a fax with this information. If you did not provide an email address, you will need to use one of the options noted above to check the status of your application or to verify that your card is valid.
The status of a paper application will not be available online, or if you call, until it has been entered into the DPS database. How long before it is entered will vary daily based on mail transport time and the volume of applications received by DPS. No specific time frame can be provided.
Yes. The only way DPS will know if your address changes is if you contact DPS directly. It is imperative you contact DPS with your current address to ensure you receive any correspondence concerning your application.
No. A photocopy of a Fingerprint Clearance Card or the Card itself is not proof that it is a valid card. As an employer, you will need to either check the status online or contact DPS (see FAQ "HOW CAN I CHECK TO SEE IF A FINGERPRINT CLEARANCE CARD IS VALID?") to determine if the person has a valid card.
DPS recommends renewal application be submitted approximately six months prior to the current card expiration. This will allow for adequate processing time as well as any issues or concerns that may arise in the process.
If the front of your card contains an IVP #, you do not have to submit fingerprints with your renewal application. DPS has your fingerprints stored electronically. Be sure to note the IVP# that is on your card in the space provided on the paper application form or on the electronic form. Without this information, your application cannot be processed. Please note: it may be possible the FBI will reject the fingerprints DPS has on file due to the quality, so you may have to be reprinted for the FBI.
Yes. Call
(602) 223-2279 and ask to speak to the person that sent the letter or email the Applicant Clearance Card Team at [email protected] (be sure to provide your full name, application number, and date of birth). A copy of the letter will be mailed to you via US Mail. Due to the confidential criminal history information contained in the letter, it cannot be faxed or sent via email.
No. The DPS Applicant Clearance Card Team does not provide blank applicant fingerprint cards for any other purpose than applications. You can contact the FBI to see if they can provide them to you or find a vendor that carries Applicant FD-258 Fingerprint Cards.
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