Output to E-Mail does not work with Outlook open on Windows 8, 8.1 or 10

[Randy Friend]

We are having an issue with Windows 8 and above (works fine on Windows 7) where output to e-mail is not created unless Outlook is closed.

Looking in the Event Viewer, there is a error logged showing a 'Source' of 'DistributedCOM' with an 'Event ID of 10010, stating 'The server [GUID]  did not register with DCOM within the required timeout.'.

Tested systems are 64-bit with Outlook 2010.  If Outlook is closed, the e-mail with the report attached is created without any issue.

Anyone else have any DCOM issues like this and find a fix?

Thank you,

Randy

[Randy Friend]

As a test, I created a basic Visual FoxPro 9 prg to send and e-mail with the below code and it works with Outlook open and closed on all OSes.

LOCAL loOutlook   AS Outlook.Application

LOCAL loNameSpace AS Outlook.NameSpace 

LOCAL loMailItem  AS Outlook.MailItem

LOCAL llShowItem  AS Boolean

 

#DEFINE olMailItem   0

 

loOutlook   = CREATEOBJECT('Outlook.Application')

loNameSpace = loOutlook.GetNamespace("MAPI")

loNameSpace.Logon

loMailItem  = loOutlook.CreateItem( olMailItem )   && This creates the MailItem Object

       xEmail           =  [yourEmailGoesHere]

WITH loMailItem

   .Subject = "VFP E-mail Automation using Standard method" 

   .Recipients.Add(xEmail) 

   .Body    = "This is the Main Text of the email" 

             .Send         && Calling this will cause a Security Dialog

ENDWITH

[Randy Friend]

I do not have a fix as yet, but I found the issue.  Outlook is running under the local user account and the program sending the email is being 'Run as Administrator'.  The create object is failing due to different accounts being used.

A quick workaround is turn run Outlook as administrator as well, but I am looking for a better solution.