[3 Jun 2017] ProZenTech Solutions Pvt Ltd hiring freshers for Tech Support Associate role @Hyderabad
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Jun 2, 2017, 9:31:08 AM6/2/17
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Walk In on 03 June 2017 from 10 AM to 4 PM (One day Interview Process)
Freshers, who are waiting for results also eligible.
Job Role: Sr.Technical Support Associates/Tech Support - International Voice Process
Education: Undergraduates/Any Graduate (Fresher’s with Excellent Communication Skills)
Experience: 0 - 6 Years
Salary: Best in Industry (Up-to 4.2LPA) + Variable Incentives.
Transportation: Pick & Drop Provided.
Shift: Australian Shifts (UG and Any Graduates)
Work Location: Hyderabad
Number of Openings: 300
Pre-Requisites:
1) Candidate should have a mix of technical and customer service skills and be passionate about technology and helping customers.
2) Should possess effective written communication skills and comprehension skills.
3) Should have command on internet concepts, networking concepts, Operating System concepts, Computer basics and Wireless Communication.
4) Basic Knowledge in ISP (Internet Service Provider).
5) Handling Internet Troubleshooting Issues.
Freshers, who are waiting for results also eligible.
Job Role: Sr.Technical Support Associates/Tech Support - International Voice Process
Education: Undergraduates/Any Graduate (Fresher’s with Excellent Communication Skills)
Experience: 0 - 6 Years
Salary: Best in Industry (Up-to 4.2LPA) + Variable Incentives.
Transportation: Pick & Drop Provided.
Shift: Australian Shifts (UG and Any Graduates)
Work Location: Hyderabad
Number of Openings: 300
Pre-Requisites:
1) Candidate should have a mix of technical and customer service skills and be passionate about technology and helping customers.
2) Should possess effective written communication skills and comprehension skills.
3) Should have command on internet concepts, networking concepts, Operating System concepts, Computer basics and Wireless Communication.
4) Basic Knowledge in ISP (Internet Service Provider).
5) Handling Internet Troubleshooting Issues.
Roles & Responsibilities:
1) Assist & respond to technical and customer queries.
2) Ensure all contacts are documented using the tracking tool.
3) Ensure customers are satisfied with services offered.
1) Assist & respond to technical and customer queries.
2) Ensure all contacts are documented using the tracking tool.
3) Ensure customers are satisfied with services offered.
Rounds Of Interview:
1) HR
2) Voice & Accent/Versant
3)Operations Round
1) HR
2) Voice & Accent/Versant
3)Operations Round
Walk In Address:
ProZenTech Solutions Pvt Ltd
101, Plot No.4,Beside CGS India,
Image Garden Lane, Silicon Valley,
Madhapur, Hyderabad-500081
Note: If any of your friends are looking for same Job Profile, please forward this mail to them.
ProZenTech Solutions Pvt Ltd
101, Plot No.4,Beside CGS India,
Image Garden Lane, Silicon Valley,
Madhapur, Hyderabad-500081
Note: If any of your friends are looking for same Job Profile, please forward this mail to them.
Regards,
Mounika Mekala, HR Lead
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