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to Fresher Jobs
Greetings from Karvy Data Management Services!
We have urgent Openings for "Phone Banking Officer" at Chennai
Job Title: Phone Banking Officer
Job Purpose: Ensure customer service excellence by delivering service with requisite courtesy & accuracy and adherence to service and sales compliance.
Job Responsibilities: • Mandatory good communication skills in Hindi and English • Ensure Customer service excellence by displaying complete onus to the customers query/problems • Delivering service with requisite Courtesy and Accuracy • Nil Defects (100% adherence to product and process) • Ensuring Nil Customer complaints • Escalating/highlighting customer problem incidences • Adherence to service and sales compliance • Cross Selling/up-selling of bank products. • Ensuring Process efficiency by achieving set targets of call quality
Job Location: Yes Bank Pvt. Ltd., One India Bull Park, Industrial Estate, Ambattur, Chennai.