Genpact India hiring freshers for Voice & Non-Voice Process from 9 to 14 Jan 2017

[Genpact India]

Dear Candidate,
Genpact Hiring for - Voice & Non Voice Process (International Process)

Job Role : Technical - Non Technical

Contact our below mentioned Genpact HR to schedule interview:
Name : Lakshmi
Mobile: 7207602609

Interview Venue :
14 - 45, IDA Uppal, Opp NGRI,
Habsiguda, Hyderabad, Telangana-500039

Date : 9 Jan 2017 to 14 Jan 2017
Time : 10AM - 3PM

Work Location : Uppal / Kondapur
Shifts : 24 X 7 Shifts Including Night Shifts

Job Description:
• Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
• Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
• Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
• Document & add new issues/solutions to Knowledge Management Repository.
• Utilize professional techniques to retain & delight customers.
• Use of soft skills - Listen, Empathy, Courtesy etc.
• Provide quality service & resolve concerns efficiently & professionally.

**Please carry 2 copies of your Resume, 2 photograph and Government ID Proof 2 Xerox Copy**
**Before coming for interview mention "HR Lakshmi" as reference on top of your resume.**


Thanks & Regards,

Contact Person: Lakshmi (HR)
Contact Number: +91 7207602609