Server 500 error message when trying to run the "Data loading wizard"

[O WR]

Dear All,

I'm a new user of the community version of frePPLe.

When trying to run the data loading wizard, I've a server 500 error message.

Server is running in the system tray (Windows environment).

Any other functionalities of frePPLe are running perfectly. At least, everything I've tested.

Log server file is reporting the following :

--- Logging error ---

Traceback (most recent call last):

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\base.py", line 115, in _get_response

    response = self.process_exception_by_middleware(e, request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\base.py", line 113, in _get_response

    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\contrib\auth\decorators.py", line 21, in _wrapped_view

    return view_func(request, *args, **kwargs)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\freppledb\wizard\views.py", line 1151, in WizardLoad

    steps = getWizardSteps(request, mode)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\freppledb\wizard\views.py", line 92, in getWizardSteps

    % (settings.DOCUMENTATION_URL, versionnumber[0], versionnumber[1]),

IndexError: list index out of range

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "C:\develop\python36\lib\logging\__init__.py", line 995, in emit

AttributeError: 'NoneType' object has no attribute 'write'

Call stack:

  File "C:\develop\python36\lib\threading.py", line 884, in _bootstrap

  File "C:\develop\python36\lib\threading.py", line 916, in _bootstrap_inner

  File "C:\develop\python36\lib\site-packages\cheroot\workers\threadpool.py", line 114, in run

  File "C:\develop\python36\lib\site-packages\cheroot\server.py", line 1273, in communicate

  File "C:\develop\python36\lib\site-packages\cheroot\server.py", line 1077, in respond

  File "C:\develop\python36\lib\site-packages\cheroot\wsgi.py", line 143, in respond

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\contrib\staticfiles\handlers.py", line 65, in __call__

    return self.application(environ, start_response)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\wsgi.py", line 141, in __call__

    response = self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\base.py", line 75, in get_response

    response = self._middleware_chain(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\deprecation.py", line 94, in __call__

    response = response or self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\deprecation.py", line 94, in __call__

    response = response or self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\freppledb\common\middleware.py", line 242, in __call__

    response = self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\freppledb\common\middleware.py", line 94, in __call__

    response = self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\deprecation.py", line 94, in __call__

    response = response or self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\deprecation.py", line 94, in __call__

    response = response or self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 34, in inner

    response = get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\deprecation.py", line 94, in __call__

    response = response or self.get_response(request)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 36, in inner

    response = response_for_exception(request, exc)

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\core\handlers\exception.py", line 95, in response_for_exception

    exc_info=sys.exc_info(),

  File "C:\Program Files\frePPLe 6.11.0\bin\custom\django\utils\log.py", line 228, in log_response

    exc_info=exc_info,

  File "C:\develop\python36\lib\logging\__init__.py", line 1336, in error

  File "C:\develop\python36\lib\logging\__init__.py", line 1443, in _log

  File "C:\develop\python36\lib\logging\__init__.py", line 1453, in handle

  File "C:\develop\python36\lib\logging\__init__.py", line 1515, in callHandlers

  File "C:\develop\python36\lib\logging\__init__.py", line 864, in handle

  File "C:\develop\python36\lib\logging\__init__.py", line 999, in emit

Message: '%s: %s'

Arguments: ('Internal Server Error', '/wizard/load/production/')

Can anybody support ?

Thanks.

[Johan De Taeye]

 

Hi,

 

This is a bug.
It’s already fixed in the meantime: https://github.com/frePPLe/frepple/commit/4ca510917eb8d869ac07c953c76c865960fe564d#diff-ea8d71d298055464d8d1e6378deb4266cde0d20facdd40577dd749ce622fe4d9

 

Johan De Taeye

Mob: +32 477.385.362

Skype: jdetaeye

Visit us at https://frepple.com

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[O WR]

Thank you !

Works perfectly now.