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Jamey Saldana

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Aug 2, 2024, 11:32:11 AM8/2/24
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The likely reason is un acknowledged packets. TCP/IP requires that every packet be acknowleged, but it doesn't require it to happen immediately. At very high transmission rates such as FIOS provides, any delay in ackowledging a packet or delay in re-transmitting a packet may cause the router memory to fill up with subsequent packets, creating the proverbial Gordian knot. You cannot get rid of packets in memory because they haven't been acknowledged, but you cannot get any more acknowledgements, because there is no memory left in the router to receive them! I suspect this is a situation the router doesn't handle gracefully.

If it does, then you have a stressed line problem that only occurs when the line is close to saturated, which is a common problem with lines that are marginal, and would probably require a trouble ticket.

You may also have a issue with fios itself, because you are streaming video you can see it where as if your just going to websites you will not see a network hiccup. I stream netflix all the time with no issues. I highly doubt it is a issue of the router running out of memory, because your router does not store what you are downloading, it is just routing on the packets of info onto the correct mac address that requested the info from the website., it does not buffer them.

I still think it is the router running out of memory. Contrary to what others have said, the router does have to store packets. It is just like any other node on a TCP/IP network. It has to hold onto the packet until the next node up the line has ack'ed sucessful receipt. TCP/IP does require that every sent packet be acknowledge, but to deal effectively with high speed transmission, and long propogation time, it can send the next packet, in fact it can keep on sending packets until the packet is ack'd. The packets do have to be ack'd in order, but It can take a long time. The obvious problem is at very high transmission rates, delays in ack of even due to just propagation delay can chew up a lot of memory in the router. The faster you make the connection, the faster the router will run out of memory, so making the connection faster will make matters worse.

While it is configured that way, some other things may not work, but if the netflix streaming video works without the router, there is your answer. The PC has far more memory available for packets than the router. so is far more tolerant of long delayed acks.

I'm having same issue, waited my 30 minutes with Netflix support and that said "no idea" and that they are working on buffering issue. Has anyone got past this yet? Very frustrating and wonder what is up w/router to just drop like that?

how did you access the ONT outside? all locked up? but after doing so you ran cat 5 cable for that to the inside to a wireless router and use that for internet and leave the actiontec in place for the TV side? did you disable anything in actiontec?

In terms of getting this done with Verizon Tech Support, we need more detail, they are stingy with helping anymore. what number did you call and what was the wording you used? i'm guessing they will say not suppoted so get lost.

Hi, @Mcd151 welcome to the community, and thanks for posting, I'm sorry to see you're experiencing issues with Netflix on your BT TV box. The error indicates there is an issue with the broadband connection to your BT TV box. Are you also seeing problems with the internet-provided subscription channels when this is occurring?

if you have another device like a tablet or laptop with Wi-Fi connectivity to the hub, does the app load and let you play content OK? That should confirm there's no issue getting to Netflix on the broadband route.

I moved recently and have set up a 5G Home Broadband contract and use a Zyxel NR5103E 5G Hub. I have 2 devices connected, my phone via wifi, and my desktop PC via ethernet. I'm not a particularly tech-y person so I'll do my best to describe this and would appreciate if anyone replies that they keep this in mind.

On Steam and other platforms, I don't know how to say this in a tech-appropriate way but the platform can clearly see that I am connected (I can browse the store live, see live video content, etc) but I cannot either download games I already own but haven't installed, or connect to live servers on online games.

For reference @Anvil_Iron I had excellent signal strength, and had no other issues, could download large files, stream, etc. I could not install anything on Steam (it had "No Connection" on the bottom of the interface, despite the store working perfectly fine as if I was connected).

I'm assuming the router signal strength is good/excellent and it's connecting at 5G without any problems? (you can see this via the Three 5G Broadband app for mobile). What are the router icons telling you on top?

Set profile name to Three / set apn to three.co.uk / user name and password leave blank / Authentication should read NONE/ If you get PDP option make sure it is on IPV4 / Everything else should be blank.

On my phone it is fine. However, when I connect to my xbox it doesn't offer me a decent connection. Loading time into games has increased, my ping has trippled to 90 and I spend ages on loading screens.

One of my housemates hit me with a quirky question this weekend: Netflix, which had previously been working just fine on his TV, was no longer loading. Everything else about the TV worked fine, but Netflix just kept cycling through connection attempts, punctuated with endless tvq-rnd-100" errors.

Say what you will about Reddit, Twitter or any of the other sprawling communities where people hang out and complain help each other solve their various tech problems. Online forums and social media services are incredibly valuable for troubleshooting, because odds are good that you can find someone (or lots of people) who have had the same issue as you.

Nothing can be more frustrating than when you are trying to watch a movie on Netflix and you get disrupted by an error message. One such annoying error code is the Netflix Error NW-2-5. You can get this error code on a smart TV, game console, or Blu-ray player, but what actually causes it, and how can you fix it?

While the content of the error code differs based on the streaming device, the Netflix code NW-2-5 means that your device is not connected to the internet or something like a firewall, parental controls, or proxy is blocking your connection to Netflix. On some streaming devices, the error code might pop up as NW-3-6.

Likewise, where your internet comes from might also affect your experience on Netflix. If your internet service provider (ISP) is having some issues, or you have a faulty router or modem, you might also get an error message.

You can also see the NW-2-5 error code if your streaming device has problems that affect its performance or compatibility with Netflix, such as an outdated app or software, corrupted cache or data, or insufficient memory.

It might be that your Netflix app has crashed, and switching your streaming device off and on should get things going again. It might also help to disconnect your device from a power source before switching it on again.

Switch to a faster network or contact your internet service provider if your internet bandwidth is slower than it should be for streaming. Also, ensure that you are not out of data bandwidth or that your ISP is not throttling your network by running an internet speed test or using a VPN that supports Netflix streaming.

Alternatively, turn off your router, and wait a few seconds before turning and reconnecting it to your device. Then, bring your router closer to the streaming device if they are too far apart or there are obstructions.

For instance, you may need to check and verify your domain name service (DNS) settings and ensure they are set to default or automatic if you stream on game consoles like PlayStation and Xbox. Better still, you can consider switching to a public DNS server like Google DNS.

In most cases, you can fix most Netflix error codes by switching your device on and off or checking your network connection to see if your device is connected. You can also try restarting your home network.

The Quick Resume feature allows you to quickly switch between supported titles without losing progress. This feature has been one of the most problematic for the Xbox Series S since launch, with many Quick Resume titles crashing immediately or freezing (sometimes locking up the entire system).

If the game is crashing, open the menu by pressing the Xbox button and scroll down to the crashed game. Press the Menu button, then scroll down and select Quit. If the problem continues, we recommend fully closing the game by following this process each time you quit.

Without a disc drive, the Xbox Series S needs an internet connection to be useful. There are several issues pertaining to Wi-Fi, but our solutions apply to any of them with the following error messages:

If you want to use the adapter, Microsoft recommends using an Xbox One controller. The Xbox Series S is compatible with all Xbox One controllers, so you can use an older gamepad with your headset adapter.

The Xbox Media Remote works with the Xbox One and Xbox Series S, and it will automatically attempt to control all consoles within range. That includes power options, so your Xbox Media Remote may turn on your audio setup when you turn off your console. This is the most common issue, but you may experience similar problems with other devices that the Xbox Series S can control.

Console gaming has really blown up in the last couple of generations, but there are still quite a lot of folks who have been waiting to buy a new console when availability increases and prices go down. Luckily, there are some great Xbox Series S and X deals, PlayStation 5 deals, and Nintendo Switch deals, even if some of them include refurbished models. That's why we've gone out and collected some of our favorite console deals and bundles and collected them down below for you.
Xbox Series S 1TB -- starting at $349, was $380

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