Changing of voicemail password..

[Robert Baer]

..NOT.

Using Google to search for Samsung Galaxy J2 change voicemail
password, got this "interactive tutorial" that cannot work:

1. From home screen, tap phone <--OK
2. Tap the visual voicemail icon <--not only is there no such icon,
the shown dialpad does not exist (see record of incoming calls). Use of
that funny multi-dot "menu" icon gets the dialpad and that visual
voicemail icon still does not exist. There is an icon on the left, but
it looks like a message balloon and gives a screen titled "Select
Recipients". There is no screen titled "visual voicemail" anywhere.
3. Tap more <-- cannot exist, as no screen titled "visual voicemail".
4. Tap Settings <-- no go schmo
5. Tap change password <-- no go schmo
6. Enter desired new password <-- no go schmo
7. re-enter desired new password then tap OK <-- no go schmo

So who fakes up this useless crap?

And how, in reality, can one change the voicemail password?
Thanks.