Getting sick from MB W202
iznogood
condition, the moment you set him in motion. So I went to the MB garage.
After some tests they find a sollution. they replaced the air masse meter.
Costs 543,22 euro
A few days later they will call me from their sercvice department to find
out if I was happy with the service profided.
So we went on holliday toe Belgium. Made a lot of kilometers and stayed at a
hotel somewhere in the Luik area. Next morning we went on with the trip.
Start the car shift it in motion and made a turn away from the hotelgrounds.
Next I see was a huge truck with stones on it and the worst experiance I
made was that from a car with a dead engine. We suvived and left a
truckdriver who wants to seperate my head from my boddy.
We still didnt hear from the MB service.
Being at home there was a call from a frendly lady who wants to know what we
think of MB and their service and than in a range from 1-10. Seing the truch
and the money I payed for sommething that wasnt fixed I give it a 1. Tha
lady, a lite shocked, asked me why. So I told hear. See will pass it on an
told me to expect a call within 2 working days. Well after 15 days I have
had it and find MB site on the net where I droped my complaints.
10 days later I received a letter in wich the told me they had a manager
linking with my problem and he wanted some contact.
On the phone I made a deal with that manager. They wanted to readout the car
computer to see what was wrong.
So I went to an other garage to read the system out. They couldnt find a
thing because the outside temperture was to high. So they told me to leave
the car for a day or 3 to 4. They could rent me a replacement car for the
time being.
Gues what.
Paying a fortune for a fix that didnt fixed it, renting a car for a period
of about 4 day to find out whats wrong with it.
I think all pass. I think next time a go to a garage where they fix a car
properly. Thats where you pay a fortune for a repair thats done instead of
paying for something that didnt help or fixed the problem. I have had it
wth MB. A car I loved till I find out what it is to see a huge truck with
rocks and a truckdriver who wants to split your head from your boddy.
So If one wants some info about the Service from MB the Netherlands. I'm not
the right person to give it.
If one wants to share some MB experiance I love to give it, but i'm probebly
not the right person to give is.
Better is. I have a nice MB for sale.
its a MB 180 station, elegance.
For the right price we can make a deal. It's always nice to have some spare
parts i would say.
Tiger
Yes, some repair of a serious safety problem could get you into trouble if
not fixed right.
I find it hard to find the right mechanic who actually does care about their
work.
Where did you have it serviced? Independent or dealer?
DAS
On the other hand I had good esperience in NL with a dealer, but issue was
much smaller. I was there (from GB) and had a problem and was in hurry
between meetings. I was able to drive into the garage, get my problem fixed
and leave within a couple of hours (can't recall what it was).
NL has (or had) a dense network of dealers.
And I am reminded of a trip through Belgium when I noticed smoke coming out
of the engine compartment on stopping at a motorway service station. I
called the central Merc assistance number and a mechanic turned up in a
Merc-labelled car within the hour. (Fortunately there was no problem.
Brake fluid had been overfilled and it was burning in contact with the hot
motor. Stopped on cooling. Mechanic drained some fluid.)
However, there are bad apples everywhere.
These incidents were in the 80s, another era. |Cannot say if better or
worse now, but I get decent service from my chosen Merc garage in west
London.
DAS
To reply directly replace 'nospam' with 'schmetterling'
--
"Tiger" <tige...@hotmail.com> wrote in message
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iznogood
"Tiger" <tige...@hotmail.com> schreef in bericht
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Tiger
>> Where did you have it serviced? Independent or dealer?
>>
> In this particular case I went to the dealer in the Netherlands.
Wow... that's some serious breach of confidence. Mercedes should own up to
their mistake... which almost cost your family's life. I would be as angry
as you are.
Call back that manager, tell him that you are disappointed that they didn't
find anything wrong. Tell him, why don't you drive my car for the next few
weeks and see if the car will die on him. If you think it will die on him in
a week, then bet him a week. Make sure you record the mileage so that they
actually have driven the car.
See what he says about that. Say if he is so confident that nothing is wrong
with your car, then his family's safety would not be an issue in your car.
Tell him that you have no confidence in MB that you will dump that car and
never buy MB ever again.
By the way, I like Netherland's soccer team way better than the Spainards...
Netherland deserves the trophy.
Roland Franzius
Probably you have mixed up soccer, american football and kung fu.
--
Roland Franzius
Tiger
American Football doesn't use feet!