source:
http://resources.englishclub.com/ebttbv.htm Josef Essberger
Business Vocabulary
Advertising
1 ad abbr. advertisement - advert abbr.
2 advertisement n. item of publicity for a product or service, in
magazine, on TV etc
3 advertising agencycompany specialising in producing and placing
advertisements for clients
4 AIDA . Attention, Interest, Desire, Action - the objective of
all advertisement
5 benefit n. advantage of a product or service, usually derived
from its features
6 billboardUS n. signboard, usually outdoors, for advertising
posters; hoardingUK
7 circulation n. average number of copies of a magazine sold in a
particular period
8 classified ads small advertisements in magazine or newspaper
categorised by subject
9 commercial n. paid advertisement on radio or TV
10 coupon n. part of a printed advertisement used for ordering
goods, samples etc
11 double-page spread n. advertisement printed across 2 pages in
a magazine or newspaper
12 eye-catcherUS n. something that especially attracts one's
attention - eye-catching adj.
13 features n. special characteristics of a product, usually
leading to certain benefits
14 hoardingUK n. signboard, usually outdoors, for advertising
posters; billboardUS
15 poster n. large sheet of paper, usually illustrated, used as
advertisement
16 prime time n. hours on radio & TV with largest audience, esp.
the evening hours
17 promote v. to (try to) increase sales of a product by
publicising and advertising it
18 slot n. specific time in a broadcasting schedule, when a
commercial may be shown
19 target n. objective; what one is aiming at - target audience
n.
20 U.S.P. . Unique Selling Proposition; what makes a product
different from others
Business Vocabulary P2
Marketing
1 brand n. a particular make of product - to brand v. - branded
adj.
2 consumer n. the person who buys and uses a product or service -
to consume v.
3 cost v. [cost, costed, costed] to estimate the price of making
a product - costing n.
4 develop v. to create a new product or improve an existing one -
product development
5 distribution n. the delivering of products to end-users, inc.
advertising, storing etc
6 end-user n. the person, customer etc who is the ultimate (and
so real) user of a product
7 image n. the concept or perception of a firm or product held by
the general public
8 label n. small piece of paper, metal etc on a product giving
information about it
9 launch v. to introduce a new product, with publicity etc -
product launch n.
10 mail order n. the selling of goods by post - mail-order
catalogue n.
11 market research n. study of consumers' needs & preferences,
often for a particular product
12 packagingUK n. the wrapping or container for a product
13 point of sale n. the place where a product is actually sold to
the public - point-of-sale adj.
14 product n. something made to be sold; merchandise [includes
services] - to produce
15 public relations creation and maintenance of a good public
image - public relations officer
16 registered adj. registered or officially recorded as a
trademark - ® abbr. - to register
17 sponsor n. firm supporting an organisation in return for
advertising space - also v.
18 S.W.O.T. abbr. Strength, Weaknesses, Opportunities, Threats
19 total product the whole product, inc. name, packaging,
instructions, reliability, after-salesetc
20 trademark n. special symbol, design, word etc used to
represent a product or firm - "
Business Vocabulary P3
Meetings
1 A.G.M. abbr. Annual General Meeting
2 A.O.B. abbr. Any Other Business [usually the last item on an
agenda]
3 absent adj. not here; not at the meeting; not present
4 agenda n. a written programme or schedule for a meeting
5 apologies n. item on agenda announcing people who are absent;
apologies for absence
6 ballot n. a type of vote, usually in writing and usually
secret- secret ballot n.
7 casting vote n. a deciding vote (usually by the chairman) when
the votes are otherwise equal
8 chairman n. the person who leads or presides at a meeting;
chairperson; chair
9 conference n. formal meeting for discussion, esp. a regular one
held by an organisation
10 conference call n. telephone call between three or more people
in different locations
11 consensus n. general agreement
12 decision n. a conclusion or resolution to do something - to
decide v.
13 item n. a separate point for discussion [as listed on an
agenda]
14 matters arising n. item on agenda for discussion of what has
happened as a result of last meeting
15 minutes n. a written record of everything said at a meeting
16 proxy vote n. a vote cast by one person for or in place of
another
17 show of hands n. raised hands to express an opinion in a vote
18 unanimous adj. in complete agreement; united in opinion
19 videoconference n. conference of people in different locations
linked by satellite, TV etc
20 vote v. to express opinion in a group by voice or hand etc -
also n. - to cast a vote v.
Business Vocabulary P4
Presentations
1 audience rapport n. relationship of presenter with audience,
esp. when good
2 body language n. non-verbal communication through facial
expressions, body movements etc
3 Finally . . . Typical word used to signal the last of several
points or subjects
4 flip chart n. a pad of large paper sheets on a stand for
presenting information
5 For example . . . Typical phrase used to signal an illustration
or sample of a particular point
6 handout n. anything (report, sample etc) handed or given to
people at a presentation
7 In conclusion . Typical phrase used to signal the summing up or
final part of a presentation
8 ladies & gentlemen Polite phrase often used to address an
audience of men and women
9 marker n. whiteboard marker a pen with a broad, felt tip for
writing on whiteboards
10 microphone electrical instrument that one speaks into for
amplification of the voice etc
11 O.H.T. abbr. overhead transparency; sheet of film with image
for overhead projector
12 overhead projector n. device that projects an o.h.t. onto a
screen - O.H.P. abbr.
13 pointer n. device (rod or electric torch etc) for indicating
things on a map, screen etc
14 screen n. large, flat, reflective white surface on which
films, slides etc are projected
15 signal v. to help the audience understand where one is in a
presentation - signalling n.
16 slide n. small (usually 35mm) photographic transparency -
slide projector n.
17 To start with . . . Typical phrase used to signal the
beginning of a particular subject or topic
18 Turning now to . Typical phrase used to signal a change from
one subject or topic to another
19 visual aids n. things that one can look at in a presentation
[eg: films, maps, charts etc]
20 whiteboard n. large, flat, white surface or board on which to
write or draw with markers
Business Vocabulary P5
Selling
1 after-sales service n. service that continues after a product
has been sold [eg: repairs etc]
2 buyer n. 1 any person who buys anything 2 a person employed by
a firm to buy
3 client n. a person who buys services from a lawyer, architect
or other professionals
4 close v. to finalise a deal or sale; to make a sale
5 cold call v. to telephone a prospect without previous contact -
also n.
6 customer n. a person who buys goods or services from a shop or
business
7 deal n. a business transaction - also v. dealer n.
8 discount n. a reduction in the price; a deduction [usually
expressed as a percentage (%)]
9 follow up v. to continue to follow persistently; to maintain
contact [eg: after a lead]
10 guarantee n. a promise that a product will be repaired or
replaced etc if faulty - also v.
11 in bulk in large quantity, usually at a lower price
12 lead n. useful indication of a possible customer to be
followed up
13 objection n. a reason given by a prospect for not buying - to
object v. see overcome
14 overcome v. [-came, -come] to overcome an obj-ection to show
an objection is invalid
15 product n. something made and usually for sale - to produce v.
see service
16 prospect n. a possible or probable customer; prospective
customer
17 representative n. sales representative person who represents &
sells for a firm; salesperson
18 retail v. to sell in small quantities (as in a shop to the
public) - also n. see wholesale
19 service n. work done usually in return for payment - to serve
v. see product
20 wholesale v. to sell in bulk (as to a shop for resale to the
public) - also n. see retail
Business Vocabulary P6
Employment
1 bonus n. additional pay given to employee as incentive or
reward
2 curriculum vitaeUK . short account of one's education, career
etc; CVUK; résuméUS; resumeUS
3 dismiss v. to remove or discharge from employment; to sack
[colloq.]; to fireUS
4 employer n. person or firm who employs people - employee n.
person employed
5 fireUS v. [colloq.] to dismiss
6 interview v. an oral examination of an applicant for a job -
also v.
7 make redundantUK [made, made] to dismiss because of not being
needed - redundancyUK n.
8 maternity leave n. period of absence from work (for a woman)
when having a baby
9 notice n. advance warning of intention to resign - to give or
tender one's notice v.
10 perk abbr. perquisite; something additional to regular salary
[eg: free meals; a car]
11 personnel n. the people who work for a firm
12 personnel officer manager responsible for recruitment,
training and welfare of personnel
13 promotion n. advancement in rank or position - to promote v.
14 prospects n. opportunity for success, promotion etc
15 recruit n. to look for and employ personnel - recruitment n.
16 resign v. to give up a job - letter of resignation n.
17 retire v. to leave employment, esp. because of age -
retirement n.
18 salary n. a fixed, regular payment, usually monthly, made by
employer to employee
19 staff n. the people who work for a firm or a particular
department; employees
20 take on v. [took, taken] to employ; to hire
Business Vocabulary P7
Contracts
1 agreement n. an arrangement between two or more people,
countries etc; contract
2 appendix n. additional or supplementary material at end of
contract, book etc
3 arbitration n. settlement of a dispute by a person chosen by
both parties - to arbitrate v.
4 article n. a particular statement or stipulation in a contract
etc; clause
5 clause n. a particular statement or stipulation in a contract
etc; article
6 condition n. anything necessary before the performance of
something else
7 force majeure n. superior, power; unforeseeable event excusing
one party from fulfilling contract
8 fulfil v: to satisfy a condition; to complete the required
task; to fulfillUS
9 herein adv: in here; in this (document etc)
10 hereinafter adv: in the following part (of this document etc)
11 hereto adv: to this (document etc) [eg: attached hereto]
12 heretofore adv: up until now; until the present; before this
13 in behalf of in the interests of (person etc); for (person
etc); on behalf ofUK
14 null and void invalid; without legal force; not binding
15 on the one hand on one side - on the other hand on the other
side
16 party n. the person or persons forming one side of an
agreement
17 stipulate v. to specify as an essential condition -
stipulation n.
18 terms n. conditions or stipulations
19 warrant v. to give formal assurance; to guarantee
20 whereas conj: it being the case that; in view of the fact that
[in introduction to contracts]
Business Vocabulary P8
Import-Export
1 bill of lading n. list of goods and shipping instructions;
waybill
2 c.&f. abbr. cost & freight: includes shipping to named port but
not insurance
3 c.i.f. abbr. cost, insurance & freight: includes insurance and
shipping to named port
4 cargo n. goods or products that are being transported or
shipped
5 certificate of origin n. a document that shows where goods come
from
6 container n. huge box to hold goods for transport - container
port n. to containerise v.
7 customs n. 1 government tax or duty on imported goods 2 the
people who collect this tax
8 declare v. to make a statement of taxable goods - customs
declaration form n.
9 f.a.s. abbr. free alongside ship [includes delivery to quayside
but not loading]
10 f.o.b. abbr. free on board: includes loading onto ship
11 freight n. goods being transported; cargo
12 irrevocable adj. that cannot be undone; unalterable -
irrevocable letter of credit n.
13 letter of credit a letter from a bank authorising a person to
draw money from another bank
14 merchandise n. things bought and sold; commodities; wares -
also v.
15 packing list n. a document that is sent with goods to show
that they have been checked
16 pro forma invoice n. an invoice or request for payment sent in
advance of goods supplied
17 quay n. a solid, artificial landing place for (un)loading
ships; wharf - quayside n.
18 ship v. to send or transport by land, sea or air - also n.
shipment n.
19 shipping agent n. a person acting for or representing a ship
or ships at a port
20 waybill n. list of goods and shipping instructions; bill of
lading - air waybill n.
Business Vocabulary P9 1/2
Insurance
1 actuary n. a person who calculates risks for insurance
companies
2 assessor a person who calculates the value of something
3 claim n. an application for payment under an insurance policy -
to make a claim v.
4 comprehensive n. [of an insurance policy] all-inclusive;
providing complete protection
5 consequential loss n. a loss that happens as a consequence of
or as a result of another
6 coverUK n. the protection given by an insurance policy
7 employer's liability n. liability or responsibility of a firm
for damage caused to one of its employees
8 goods in transit n. property, merchandise or any goods in the
process of being transported
9 insurance broker n. agent who arranges insurance; middleman
between insurer & policyholder
10 liability n. 1 the state of being liable 2 anything for which
a person is liable
11 liable adj. legally obliged to pay for damage, injury etc;
responsible - liability n.
12 loss n. death, injury, damage etc that is the basis for a
claim
13 loss adjuster n. a person who assesses the amount of
compensation arising from a claim
14 policy n. a contract of insurance [eg: a product liability
policy]
15 policyholder n. the person to whom an insurance policy is
issued
Business Vocabulary P9 2/2
Insurance
16 premium a payment, usually monthly, yearly etc, for an
insurance policy
17 product liability n. liability or responsibility of a firm for
damage caused by one of its products
18 public liability n. responsibility of a firm for damage caused
to a member of the public
19 reinsurance n. the insuring of a risk by one insurance company
with another - to reinsure v.
20 risk n. 1 chance or possibility of injury, loss etc 2 person
or thing causing risk
Business Vocabulary P10
Banking
1 balance n. the difference between credits and debits in an
account
2 bank charges n. money paid to a bank for the bank's services
etc
3 branch n. local office or bureau of a bank
4 checkbookUS n. book containing detachable checks; chequebookUK
5 checkUS n. written order to a bank to pay the stated sum from
one's account; chequeUK
6 credit n. money in a bank a/c; sum added to a bank a/c; money
lent by a bank - also v.
7 credit card n. (plastic) card from a bank authorising the
purchasing of goods on credit
8 current account bank a/c from which money may be drawn at any
time; checking accountUS
9 debit n. a sum deducted from a bank account, as for a cheque -
also v.
10 deposit account n. bank a/c on which interest is paid; savings
accountUS
11 fill inUK v. to add written information to a document to make
it complete; to fill outUS
12 interest n. money paid for the use of money lent - interest
rate n.
13 loan n. money lent by a bank etc and that must be repaid with
interest - also v.
14 overdraft n. deficit in a bank account caused by withdrawing
more money than is paid in
15 pay in v. [paid, paid] to deposit or put money in to a bank
account
16 payee n. person to whom money is paid
17 paying-in slip n. small document recording money that you pay
in to a bank account
18 standing order n. an instruction to a bank to make regular
payments
19 statement n. a record of transactions in a bank account
20 withdraw v. [-drew, -drawn] to take money out of a bank
account - withdrawal n.
Business Vocabulary P11
Law
1 attorney n. 1 a person appointed to act for or represent
another 2US lawyer
2 barristerUK n. a lawyer who pleads before a superior court
3 brief n. 1UK instructions to a barrister - also v. 2US written
statement of facts for a court
4 case n. statement of the facts in a trial, esp. the argument of
one side
5 contract n. a formal agreement, usually in writing, between two
or more parties
6 court of law n. the place where law cases are hear and decided;
court - courtroom n.
7 evidence n. information presented to a court to prove or
support a point in question
8 guilty adj. responsible for wrong; culpable - guilt n. not
guilty
9 judge n. public official with authority to hear and decide
cases in a court of law - also v.
10 jury n. a group of people chosen to hear the evidence of a
case and give a decision
11 lawsuit n. a trial at court between two private parties
12 lawyer a person trained in law and who advises or represents
others
13 plead v. 1 to defend a law case 2 to declare oneself to be
guilty or not guilty - plea n.
14 sentence n. 1 decision of a court, esp. as to the punishment 2
the punishment - also v.
15 solicitor n. 1UK lawyer advising clients & briefing barristers
2US law officer for a city
16 sue v. to start legal action against someone in a court of law
- lawsuit n.
17 sum up v. to summarise & review the evidence of a case [said
of a judge] - summing up n
18 trialn. a formal examination of a case in a court of law - to
try
19 verdict n. the formal decision or finding of a judge or jury
20 without prejudice without detriment or damage to a legal right
or claim
Business Vocabulary P12
Money
1 A.T.M. abbr. Automated Teller Machine; cash dispenserUK
2 banknote n: a piece of paper money; billUS
3 billUS n. a banknote; a piece of paper money
4 black market n. illegal traffic in officially controlled
commodities such as foreign currency
5 bureau de change n. establishment where currencies of different
countries may be exchanged
6 cash n. 1 coins or bank notes (not cheques); 2 actual money
paid as opposed to credit
7 cash dispenserUautomatic machine from which clients of a bank
may withdraw money; ATM
8 cashier n. person dealing with cash transactions in a bank,
store etc
9 coin n: a piece of metal money
10 currency n. the money in general use or circulation in any
country
11 debt n. money etc owed by one person to another
12 exchange rate n. the rate at which one currency can be
exchanged for another
13 foreign exchange n: the currency of other countries
14 hard currency n. currency that will probably not fall in value
and is readily accepted
15 invest v. to put money for profit into business, land etc -
investment n.
16 legal tender n: currency that cannot legally be refused in
payment of a debt
17 petty cashUK n. a cash fund for small, everyday expenses
18 soft currency n. currency that will probably fall in value and
is not readily accepted
19 speculate v. (risky) buying of foreign currency, land etc for
rapid gain - speculation n.
20 transaction n. a (usually commercial) exchange; a deal - to
transact v.
Business Vocabulary P13
Air Travel
1 aisle n. corridor in aeroplane between the seats [there are
usually one or two]
2 baggage claim n. place where passengers go to find their
luggage (cases etc) at the end of a flight
3 board v. to get on or enter an aeroplane - on board adv.
4 boarding pass n. special ticket showing that passenger has
checked in and may board plane
5 check in v. to register for a flight, inc. checking of tickets,
passports, luggage etc - also n.
6 confirmation n. passenger's telephone validation of return
reservation; reconfirmation
7 departures board n. large display in airport showing times,
destinations etc of departing flights
8 domestic adj. national, not international [a domestic flight is
entirely within one country]
9 duty free adj. [of products: cigarettes, perfume etc] not
taxable; exempt from customs taxes
10 excess baggage n. luggage that is more than the permitted or
allowed weight
11 flight n. an aeroplane scheduled to fly a certain route at a
certain time
12 gate n. the point in an airport at which a particular flight
arrives and departs
13 hand luggage n. light bags, briefcases etc that may be carried
on board by passengers
14 IATA abbr. International Air Transport Association
15 immigration officer n. government official responsible for
checking passengers' passports
16 jet lag n. extreme tiredness etc after a long flight between
extreme time zones
17 runway n. the strip on which planes land and take off
18 stopover n. a break for a day or two on an international
flight
19 ticket n. receipt for transportation etc. An air ticket has
one coupon for each journey
20 transit n. A transit passenger is one stopping at an airport
that is not his destination