penkaro dashiki dawsan

0 views

Skip to first unread message

Faustina Bartsch

unread,

Aug 2, 2024, 12:53:27 AM8/2/24

to framlectnewsde

I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

1. Hit the smart hub button, so that all the apps pop on the screen (there are different ways of doing it - choose the way you normally do it, and make sure all the apps are on the screen)
2. move the cursor up so that you are highlighting the netflix app. DO NOT PRESS ENTER. JUST MAKE SURE NETFLIX IS HIGHLIGHTED. REPEAT. DO NOT TRY TO OPEN NETFLIX. JUST MAKE SURE THAT NETFLIX IS HIGHLIGHTED. THAT IS CRUCIAL.
3. hit TOOLS
4. scroll down to reinstall and select reinstall. it will say "installing" on top right hand side once done, NETFLIX SHOULD WORK!!!!

I have a Samsung UN60F7100 tv and the Netflix app goes straight to black screen when launched. I have to go to the source menu or turn the tv off and back on to clear it. I've talked with Samsung Support and Netflix Support for over four hours this week and no one can seem to fix the issue. I've been told to uninstall and reinstall the app but since it was installed at the factory it won't let me uninstall it. Any suggestions ANYONE!

I have a 7 series Samsung tv and Netflix used to work no problem. Now just the black screen with Netflix sign and loading and nothing else. Have tried uninstalling and reinstalling and still the same

Installed the 3 pack M4 few days ago and everything seems fine except one, extremely annoying, thing: Netflix on a Samsung smart TV stops streaming after 5 minutes from when I hit the play button on the remote. I get a tvq-pb-101 (3.1.-82) error code, which means you'll need to disconnect the TV from power in order to resolve this.
Youtube and all other content of TV don't have any problem. Even after Netflix stops, I can switch to Youtube and stream there. TV also indicates it's connected to the network while Netflix stopped working.
The system is in router (not AP) mode, and that's about all I know regarding configuration.
Please help!

@Asaft I have the same problem with my Deco E4,I've been using it for almost a year then suddenly this afternoon netflix stopped working/ can't be accessed in router mode, In AP mode on smart TV does not work.

After rebooting the smart TV, Netflix would start streaming again, and will stop exactly after 5:50 minutes of streaming, display 'loading 25%' for about a minute, and then display the error. This will happen after every reboot.

according to samsung consultant: " Please note that due to the software update of the TV Netflix is no longer compatible with the TV." I feel Samsung (^^&&) us as his client again, to buy new tv's or smart boxes. Is there an older firmware for?
Model Code: UA40F6400
Software Version: T-MST12DEUC-2127.0

We understand your frustration, and we apologize for any inconvenience this may have caused. Please note that the decision to discontinue support for certain TV models and apps is made by Netflix, not Samsung. As of August 9, 2023, Netflix has decided to phase out support for older devices, including some Samsung TVs, in order to maintain a high-quality user experience on supported platforms.