Vive Pro 2 Wireless Adapter

[Faustina Bartsch]

Ithought I was purchasing the right thing, but once I got to settings up my Vive Wireless Adapter up on my original Vive, I realized, I have a pro cable in the box and I don't have the 3 short cables that go from the headset to the wireless adapter.

As the link says, for the original Vive contact customer support for alternatives. The link to a store that seems to carry the correct cable is out of stock so you may want to contact them about when this may be available again. Otherwise, maybe return the cosmos wireless kit you bought and get a refund. It did list the Vive so this information was not correct. Good luck mate and cheers,

I've had the same issue since I've bought the adapter. I've determined it to be a hardware issue. The USB connection will lose loose power with even the slightest jiggle. I have no idea how to stabilize it. I've tried another cord and the same thing. I've used another power bank and it will still happen. The only way I don't lose connection is if I'm not jerking my body around too much which is very hard to do when playing a boxing VR game or anything that requires you to duck. At this point I've semi given up on the wireless adapter as a whole. It's poorly engineered and I'm not even going to attempt to use HTC support after seeing the horror stories in here. $200 lesson learned. If I ever figure out a fix I'll post in on here. I just need something to really jam the USB cables in so they don't jiggle. Some day I'll figure it out. Good luck everybody.

Boys I have a fix. For anybody who is out there with this issue, I have found a fix! This is going to seem like it is from left field but it works! For those who haven't read my previous post, I believe it's a hardware issue and not software. The USB cord juggles and it loses connection. So what I did to fix it will only cost you about 99 cents... Plumbers tape! Wrap the USB cord connection with a few layers of plumbers tape and issue appears to be resolved. I just tested it with some serious movement and did not have any disconnects. So try it out and see if it works for you. You want enough plumbers tape (on both ends of USB cord) so that it doesn't jiggle. So if you put some and it is still a little jiggly when connected then add a little more until it is stable. I put tape all the way up until about the last cm of the connector and it functions just fine. Give it a shot.

@Tango87 - You might need to replace your USB-A -> USB-A cable eventually. The one that ships with the wireless adapter is flexible but sort of thin and can wear with use. You can purchase other aftermarket USB-A -> USB-A cables that are thicker and less flexible (you may feel the cable more as well) with the tradeoff that they're a little more resistant to damage from bending/flexing.

In our office (in the olden days when those used to be a thing), the stock USB-A cable would only last a few months due to heavy usage and due to people yanking of the cable and loading the entire weight of the battery on the cable.

But I have to write that this is so so sad from Vive developers. I had no problems with it on old computer maybe 6-7 months ago. Then after some vive updates it started to go off after 5 minutes. I tried almost all and only one way was - when this "problem" happened - plug cable from battery off and after 20 sec plug it back (steam vr and vive wireless was going still on). Then I can play for hours. One month ago I bought new computer and there was the bug little different. Maybe because new computer is really rocket, the "off situation after 5 minutes" lasted only a fec sec then the game continue. But I lost score etc. And I can not just unplug the cable and put it back. It did not work.

This realy wird small option with controler off has such a big effect on this. Why there is no update for this bug yet???

The solution is almost 1 year old and it is still not fixed??

Wake up developers.

And when you will repairing this, you maybe could repair the color of charging diod on HTC controlers. It is maybe 3 years from the time when I read on some discusion that it will be solved with next update.

New controles from PRO kit is indicates charging also when they are fully charged. If you unplug them and plug them back to power then you see white color. But if you charge them without unplug you will never see that it is done.

Why you are not able to repair this for such a long time?

I've had this issue for a very long time. Random disconnects. I tried all the fixes listed here. The controller timeout fix didn't work for me. The setting USB devices to never power off didn't help either. At least not the normal USB devices and hubs listed in device manager.

I set every device under this PCI-E Port to never power down to save power. This is the whole Intel Wireless VR Card, its software component listed here as well as the USB Root Hub. After disabling power saving on all of the devices that are part of the wireless PCI-E card I have not had a drop since. Screenshot below:

@CMDRZOD - That's amazing feedback. This is the type of hyper-specific stuff you can only really reproduce if you have a very specific hardware.

Can you share what your motherboard is just to add another data point for other users? Thanks

In my BIOS settings I've got my PCI-E set to Gen 3. Also I have ASPM PCI-E power saving disabled, in Windows power management as well the BIOS I believe. Besides this issue this PC works flawlessly. I currently have the latest Nvidia driver installed. I have been mostly free of the Nvidia issue that causes frame drops with newer graphics cards. Hope this helps others who run into issues.

I literally got the Vive Wireless Adapter on Friday and was able to play a bit (around 30 minutes). I am using a Vive Pro (1 and waiting for Pro 2 and the Wireless Adapter Firmware to bump the resolution ^_^).

I started noticing the same thing yesterday and today. The funny thing, is that today on my first try, it cut-out with a Blue Screen after 5-6 minutes :))

I tried changing the PCIE slots, disabling Vive Pro camera, controllers and LCD shutdown, etc nothing made a difference. Sometimes it would work 1 hour and sometimes it would cut after 5 minutes.

This looked to me like a power issue and not on the HMD, because the LCDs or sound doesn't flicker or cuts, just the image goes blue.

Thanks for the detailed info, that makes sense ^_^ (I loled at the duct-tape approach :)) )

Right now I have a FX-8320 and I bought a wireless adapter for my HTC Vive (the original one, no Pro or even larger). I found out that the 8320 is too weak to run it. Smaller games are OK but Paranormal Activity isn't good to play already.

I decided to buy a new CPU and leaned towards Ryzen 5-3600. But I found that there are problems with Ryxzen processors and the wireless adapter (esp. the PCIe-card from Intel, you have to install in your PC). This was stated in 2018. You will find lots of articles about that in the net.

Then I read that the new 3xxx Ryzens didn't have that problem. The support people at HTC say that the problems still exist due to 'some' chipsets for AM4-sockets and the recommend to buy a Intel CPU instead.

Supposingly, HTC, AMD, & Intel came out with a work around Hot Fix to help the Intel Adapter be more compatible with Ryzen processors as per this Tom's Hardware article: Vive Investigating Wireless Adapter Issues with Ryzen Processors Tom's Hardware

The first step towards solving the problem was made on April 25 when HTC released a hotfix for the issue to version 1.20190410.0 of the Vive Wireless Adapter Connection Utility. (Which can be installed by hitting the "Update now" button within the Connection Utility itself.) We suspect a more permanent solution will arrive eventually, but at least now AMD users who bore with the adapter's issues should have a better experience.

I want you to know that the compatibility issue with the wireless adapter and AMD processor is mainly related to the AMD AM4/TR4 socket based motherboards. The Wireless Adapter might work with some AMD chipsets but we cannot assure you exactly which one of them will work and it's possible you still face some issues. That's why we recommend you get an Intel processor if you are want to use the Vive Wireless Adapter without any issues.

Thank you so much for this post. I've been holding off buying this thing until someone actually tried it, and didn't just speculate on it. I've posted on other sites and everyone has their speculations, but I wanted to know for sure. Even though it is really inconvenient, I might just move my pc into the vr room, and then run extension cables for everything back to my office then (where I usually use my computer). It will probably cost like $50 for the extension cables. It might make my vr run better too, who knows. Thanks once again.

Connection occurs with the same normalcy, speed, and signal strength as when the card was still directly on the motherboard. One issue I came across while moving stuff around in the rack is that the connectors seem a bit loose; I'm not sure if it was the USB or PCI at the motherboard, but one of those connections fell out enough that Windows no longer saw the device, even though the light on the card stayed on. Shutting down, re-seating, and powering up fixed the issue. If it's the USB, some more electrical tape should solve that fine. If it's the PCI I'm not sure what to do, maybe put a weight on top of the connector? I think I'll just try the tape and then stop touching it.

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