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Julieann Rohde
Check Settings > Library > Music Folders. You need to ensure that either the upper folder that contains all of your other music folders is ticked (which will automatically select all of its subfolders too), or every sub-folder enabled or disabled manually if you only want a few folders scanned.
I tried a re install with a restart of the phone several times : everytime the same issu; even by selecting the songs folders (Music folder on my Egde 10+ last u^pdate few week ago) and doing a full resacn each time.
When I choose a song from the Music folder and double tap on it Android asks me if I want to play it with android music or Poweramp, and everything works fine with Poweramp, but from powermap no music can be played because no music: 0 folder, 0 song finded.
Music folder checked, each sub folders checked. (the only thing: is it normal that each time I go back to the folder menu, the Music folder is unchecked, even if I checked it a few minut before and tride a scan or full scan?)
If your Android is 10:
Poweramp is missing file permission. Go to Poweramp Settings / Library / Music Folders and enable/add appropriate music folders. The process of adding gives appropriate permissions to Poweramp.
Permissions can't disappear by itself, they are managed by system components and apps and can be disabled/removed via device Settings / Apps / Poweramp. Given how poorly all this "new" permission stuff was implemented by Google in Android 10 something else or some system event can also reset permissions, but this is out of app scope, obviously.
When I got the new Samsung Galaxy S20 + 5G phone, I moved my SD card (which has all the music and my playlist) from my old phone to my new phone. Then in Poweramp, I rescanned the SD card. None of the music appeared in Poweramp.
@Daveav09p there is no issue with Samsungs on Android 10 and SD Cards. If sd card is mounted and works (e.g. you can access files in system Files app), you can add (give permission and check subfolders) sd card in Poweramp Music Folders dialog - it works just fine. Files are not blocked or anything.
To Poweramp there is no difference between storages as soon as permission is given via Music Folders. The permission can be given per specific folder (and just that folder and its subfolders will appear in Poweramp Music Folders for further optional sub-selection) or whole storage can be checked as well.
Please note that there is also old "Storage Permission" which is not needed generally by Poweramp anymore (Poweramp still may request it for e.g. playlists/settings export/import). It will be used if you upgraded to Android 10 with Poweramp installed, but sometimes something can take this permission away (user manipulation or some "optimizing" apps).
There is also Settings / Misc / File Access Legacy Mode, which can be used when user managed to disable the system file picker dialog and can't/doesn't know how to reenable it or in rare cases when ROM is missing it (this makes ROM not Android compatible anymore).
After a system software update on my Samsung Galaxy S20 5G, I am running into a similar issue with Poweramp. Music files "failed to play. Storage unmounted". Music files will play through Samsung Music and Rec Forge, and metadata displays thru Poweramp. But Poweramp will not play music. Phone has Android 11. Any help? thanks!
I added music on my sd card and started a full rescan. The result of the scan showed that the new folder and songs were added. BUT the songs don't appear in the library. Not under artists, not under all songs, nowhere. I cleared the app data , did a full rescan, still not there. This seems to be a problem that a lot of users have and yet no solution seems to have been found.
Are there any unnecessary CUE files in the folders, alongside the actual music files? If so, try enabling Settings > Library > Lists > Show CUE Disc Image Files. Or just delete the CUE files; if your music is saved as separate audio files, and they are all correctly tagged with metadata, CUE files are unnecessary.
Installed Poweramp and the unlocker on my S21. Gave Poweramp full permissions in the apps folder. Directed it to the relevant folders on the phone (no SD card) and it continually come up 0 when rescanning or full rescanning. I've been using this app for years on my old S7 with no issues. Any ideas?
@sferrin It will still be a permissions issue (I assume your device is on Android 11, you didn't mention?). If you revoke permissions (or even clear app data or uninstall/reinstall) and try again that might help.
In Android 11, you first need to use Settings > Library> Music Folders and Grant Access to the specific folder where you are storing your music - ideally something like 'Music' in the root of your internal storage, rather than trying to grant access to the whole of the storage area. Then once that's done, use the Music Folders screen again to tick that same folder for PA to scan.
If your device has recently been updated to Android 11, please ensure Settings > Misc > File Access Legacy Mode is not enabled. Then revoke any existing app permissions for PA in Android Settings (you may even want to uninstall and reinstall PA) and then re-enable access permissions in Settings > Library > Music Folders. Make sure you grant access to the specific folder you want to use on Android 11, not to the root of the storage location. Then go back in to Settings > Library > Music Folders and tick that same folder to tell PA to scan it.
Android 11 is a little different to previous versions, you can't select the root of storage any more. In your example, first grant access permission to DEVICE/Music/ using the 'Enable' request page. Then go back into the Music Folders list again and tick either the whole Music folder, or just some particular subfolders within it - maybe XXX and YYY.
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