Should I have received an upgrade coupon?

[sgmiller2]

I am a licensed user of FoxTrot professional version 5… Should I have received my coupon by now for the new version? I haven't so I am not sure what to do.

[Luke Thompson]

I am in the same situation.  Wondering whether or not I have to pay the full price for version 6 or whether there's a coupon.

[선동언]

I am a licened user of Foxtrot Professional Server. I want to know whether there is a upgrade coupon.

[CTM Development]

Hello,

ALL EXISTING FOXTROT CUSTOMERS ARE ENTITLED TO A COUPON.

If you haven’t received one, it may be that the address on file is obsolete or rejected our email.

We are a bit overwhelmed with the positive response to version 6 right now but should be back up to date on emails by friday.

If you haven’t received a coupon, please use the following form:

http://www.ctmdev.com/support/index.html

and enter your information. We will issue you an adequate coupon.

Thanks,

Chantal Favre/CTM

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[sgmiller2]

I filled out the form and still no coupon....what do I need to do to get one finally?

[John Hutton]

I am in the same situation as far a not having a proper coupon to upgrade to version 6.  I have sent my second email to the company per their response to this thread.

JH

[CTM Development]

Sir,

I checked and your coupon did not reach you because you have changed email addresses from me.com to gmail. Will now resend it in private email to your new address.

Regards,

Chantal Favre

[John Lea]

I am in the same position. I have filled in the email and included my previous registration code and my old email (blue yonder) and my new one (gmail) and still I don't get a coupon. There are only 12 days to go and I am beginning to panic!

John Lea

[Warren Klope]

Same situation for me. I really like your product. But over the last week or two I have twice followed your instructions and submitted my request for the coupon. No response. Your assistance in acquiring the coupon would be appreciated.

Thanks for your help

[Sergiotr/ Morresi]

I haven't received my coupon yet. I  have twice followed your instructions and submitted my request for the coupon without response. Your assistance in acquiring the coupon would be appreciated.

Sergio

[Roc Sandford]

I have not got a upgrade coupon either.  I have twice filled in the form, and also emailed support because my old version of foxtrot 5 has stopped indexing, forcing me to upgrade.  What do I do to finally get a coupon please?

[CTM Development]

Gentemen,

Thank you for your request. I just tried and the form is broken, which is why you have not heard back from us. 

When we are back in the office tomorrow we shall each send you coupons via private 

email.

kind regards,

Chantal Favre/CTM

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[Roc Sandford]

Thanks very much Chantal,

Best Roc

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[Roc Sandford]

Hi Chantal, the coupon has not come yet, best Roc

[CTM Development]

Hello Roc,

Yes we have spent the day generating updated coupons. Thank you for a bit more patience and check your private mail after.

Chantal