v5.7.1 Mail not indexed after update to Mavericks

[Jean Bigboute]

I've been using v5.7.1 for quite some time without any problems.  I installed Mavericks on my Macbook Pro two days ago and since then I do not get emails in search results.  I did get them before on all prior macOS versions and used the feature extensively.  Email does not even show as a category any longer in the File Type box.

Mail is still checked in Predefined Locations.  Spotlight still returns email search results but Foxtrot does not. 

I've done Index Updates and Full Rebuilds with no change to the behavior.

I tried to explicitly add Mail folders to indexed files per

http://help.foxtrot.ch/foxtrot-personal-search/index.html

-->

"We recommend adding at least the following folders to the data to be indexed:...

Apple Mail:/Users/MyUserName/Library/Mail and /Users/MyUserName/Library/Mail Downloads"

but cannot get the Library/ hierarchy to show in the file dialog box.  FInder requires the Option key to show this folder tree under "Go" but that doesn't work in the Foxtrot add custom folder dialog box.

Wondering how to fix this...

[David L. Schwartz]

> Finder requires the Option key to show this folder tree under "Go" but that doesn't work in the Foxtrot add custom folder dialog box.

From your Home folder (Command+Option+H) select “Show View Options” from the View menu (Command+J) and tick “Show Library Folder”

That setting will be respected in Open/Save dialog boxes too.

-david

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[CTM Development - FoxTrot Search]

Hello,

If I recall correctly, Apple changed the way its Mail mdimporter worked in Mavericks and we implemented the changes in version 6, so this would explain why your upgrade of the OS has lost this functionality.

Fortunately, you can upgrade at a reduced cost straight from version 5 to version 7 here:

https://foxtrot-search.com/buy.php#buy-upgrade

regards,

jean michel/ctm qa

On 19 Jun 2020, at 16:13, Jean Bigboute <jeanbi...@gmail.com> wrote:



[Jean Bigboute]

Ok.  Where can I find the license key to put into the box to get the discount?  I checked About FoxTrot and looked in Preferences without success.

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[CTM Development - FoxTrot Search]

Hello,

As this is now a private request, please follow up via email to ctm-info (at) ctmdev.com with your original sales receipt or the name and email address you might have purchased version 5.7.1 with and we will respond personally.

Thank you,

jean michel/ctm qa

On 20 Jun 2020, at 00:33, Jean Bigboute <jeanbi...@gmail.com> wrote:



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[Jean Bigboute]

Ok.  Kagi.com email receipt from May 2016 sent to the specified address.

To view this discussion on the web visit https://groups.google.com/d/msgid/foxtrot-search/525adcfc-6ab3-407c-95c1-fd29757455c2o%40googlegroups.com.