Outsourced is an American sitcom television series set in an Indian workplace. It is based on the film of the same name and adapted by Robert Borden for Universal Media Studios and NBC. The series originally ran from September 23, 2010 to May 12, 2011.[1] The show was officially picked up by NBC on May 7, 2010[2] and on October 18, 2010, the show received a full season order.[3] Outsourced was filmed at Radford Studios in Studio City, Los Angeles, California.[4]
When the renewal of the show was not announced with renewal of other NBC shows, the cast and crew started a campaign for fans of the show to request its renewal.[5] On May 13, 2011, NBC announced that Outsourced was cancelled after one season.[6]
Outsourced is set in a call center in Mumbai, India, where an American novelties company has recently outsourced its order processing. A lone American manages the call center and must explain American popular culture to his employees as he tries to understand Indian culture.
Outsourced has been broadcast in Singapore, Indonesia, Thailand, and Hong Kong on Universal.[citation needed] In Brazil, Outsourced has been broadcast on Rede Record, premiered on November 5, 2011, with the title Aprontando na ndia. It is also being broadcast on TBS.[31] In Sweden, Outsourced has been broadcast on TV3[32] and TV6.[33] In Poland, Outsourced (Dostawa na telefon) has been broadcast on Comedy Central Poland.[34]
In the absence of qualified public finance professionals available to fill full-time positions, many organizations have turned to just-in-time support offered by specialized contractors. These resources can offer as few or as many hours as an agency needs in any given week and can support anything from annual responsibilities like budgeting and audit preparation to monthly general ledger maintenance and bank reconciliations.
If it seems like outsourced accounting or CFO services might be an effective solution, organizations looking to hire a resource should consider the following criteria when evaluating potential providers:
Countries that allow their vulnerable children to be cared for by outsiders are typically viewed as weaker global players. However, Leslie K. Wang argues that China has turned this notion on its head by outsourcing the care of its unwanted children to attract foreign resources and secure closer ties with Western nations. She demonstrates the two main ways that this "outsourced intimacy" operates as an ongoing transnational exchange: first, through the exportation of mostly healthy girls into Western homes via adoption, and second, through the subsequent importation of first-world actors, resources, and practices into orphanages to care for the mostly special needs youth left behind.
Outsourced Children reveals the different care standards offered in Chinese state-run orphanages that were aided by Western humanitarian organizations. Wang explains how such transnational partnerships place marginalized children squarely at the intersection of public and private spheres, state and civil society, and local and global agendas. While Western societies view childhood as an innocent time, unaffected by politics, this book explores how children both symbolize and influence national futures.
In a break from the usual GPS/Galileo, DNA and C++ posts, here is a bit on5G and national security. It turns out that through PowerDNS and its parentcompany Open-Xchange, we know a lot about how large scale Europeancommunication service providers work - most of whom are our customers insome way.
Telecommunication is what makes the world go round, and with everythingmoving to the cloud, any breakdown would severely disrupt our economy andsafety. So it makes sense to think hard about this vital service to oursociety.
In short, the discussion now is whether European telecommunication companiesshould source equipment from Huawei. The not very explicitly discussedworry is that since Chinese companies are heavily influenced and often owned(indirectly) by their government (or ruling political party), picking Huaweiequipment for 5G might be bad for us.
One European government attempted to procure a terrestrial emergencycommunication network a few years ago. This attempt failed since vendorsonly offered cloud operated services - no vendor was able to quote anactually independent network.
In this post, I argue that this particular Rubicon has long been crossed,and that we should take a dim view of buying yet more telecommunicationsinfrastructure and services from potential geopolitical foes.
In the 5G discussion, the assumption is that national, large scaletelecommunication service providers are currently in good (or even full)control of their networks. The idea is that these providers (thinkVodafone, Deutsche Telekom, Proximus, Orange, Telefnica, KPN etc) procureequipment, which is then shipped by the vendor to the operator.
If the equipment behaves strangely, for example by sending data to outsideservers, telco staff would be able to pick this up and investigate.Similarly, if software upgrades come in, these would be tested by theservice provider to see if nothing bad is in there, and would then beinstalled on the network.
Highly privacy sensitive areas, like call detail records, can then be usedwithin the service provider to perform activities like billing or to resolvecustomer disputes. Similarly, if local government agencies show up withwarrants, the data they need is then extracted from these locally operatedsystems under full service provider control.
Governments also believe in this model and require key personnel withinnational service providers to hold security clearances, so that police andintelligence agencies can ask questions and be sure their interest does notleak to third parties.
In reality, most service providers have not been operating on this model fordecades. Driven by balance-sheetmechanicsand consultants, service providers have been highly incentivised tooutsource anything that could possibly be outsourced, and then some.
In a modern telecommunications service provider, new equipment is deployed,configured, maintained and often financed by the vendor. Just to let thatsink in, Huawei (and their close partners) already run and directly operate the mobiletelecommunication infrastructure for over 100 million Europeansubscribers.
The host service provider often has no detailed insight in what is going on,and would have a hard time figuring this out through their remaining staff.Rampant outsourcing has meant that most local expertise has also left thecompany, willingly or unwillingly.
We recently asked a large European service provider why only part of theircustomers get IPv6 service, and how they pick which parts do or do not getsuch service. They could not tell us, and informed us they too wouldlike to know
Since the early 2000s at least, most billing has been outsourced. Thisworks by sending all Call Detail Records (CDRs) to (systems maintained by) athird party, often from Israel or China. A CDR stores who called whom andfor how long. More data might be attached, for example the location of thecustomer, or where the customer was roaming abroad etc.
It turns out however that customer invoicing is such a challenge thatbilling was among the first services to be fully outsourced to third &frequently foreign parties. In this way, there is no need to plant backdoors - data willingly gets sent out to systems under control of third parties.
In a typical large scale service provider, the mobile and/or fixed accessnetworks are operated by the vendor and not the provider. The vendorhowever still needs technical input on what needs to be done, which meansthat the service provider does need to have IT staff.
However, over time, such IT staff also tends to get outsourced. At onemajor mobile provider the chain is now that the company has outsourced IT toTech Mahindra and that Tech Mahindra in turn talks to Ericsson, who thenfinally operate the network.
In another example, one large Dutch mobile provider has handed over most oftheir technical staff to Huawei. Half of their freshly built and welldesigned headquarters has since stood empty - what remains in the other halfare IT Architects who do not get closer to actual operations than an Excelsheet or a Visio diagram.
Service providers are of course well aware of the risks they run. Suchrisks are addressed in contracts and service level agreements. Inthis vision, Chinese companies would not disrupt our communications becausethere is a contract that says this will not happen.
Similarly, vendors commit to only use data they have access to for thestated purpose. Or put differently, our billing records will be ring-fencedfrom foreign intelligence agencies, because the contract says so.
One large-scale provider has taken the somewhat unique step of selling itsown security department, making it even easier to ignore their demands.Another provider lost their CISO after an embarrassing confrontationduring an upper-management all-hands.
To operate a network securely may mean actually employing lotsof people locally and building up a relation with them so the serviceprovider can build up a culture and knowledgebase that is robustly able tomaintain control over the communication network.
If we compare European telecommunication service providers, some are stillholdouts that perform many of their operations in house, without wholesaleoutsourcing, notably in the UK. This shows it is certainly possible tostill operate a network somewhat autonomously.
Similarly, most American service providers have managed to retain far moreexpertise and are able to run their networks much more independently oftheir vendors. US providers may leak less customer data, but to compensate,they flat out sell it.
European service providers have however had reasons beyond balance-sheetgymnastics to outsource: we have traditionally not valued(telecommunication) engineering expertise. Instead for years serviceproviders have glorified their marketing and finance departments.
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