Re: Skype For Business
Carey Jangam
The Skype for Business Basic client is designed to be used on systems that need only basic functionality. It provides instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities.
When you click the Download button on the page, you will be prompted to choose the download that matches the edition of your other Office applications (32-bit edition or 64-bit edition). If you don't know, choose 32. The installer will check the edition for you.
If you want to deploy Skype for Business Basic to a large number of people in your business, see Deploy the Skype for Business client in Microsoft 365 for information about deployment tools you can use.
If Skype for Business is bundled with other Microsoft 365 applications, you'll see the following page. Choose Install to install the Microsoft 365 suite of applications, including Skype for Business. When you're done, go to Sign in for the first time at the end of these steps.
If you don't see Skype for Business listed at all, then it's not included in your Microsoft 365 business plan -OR- your admin hasn't assigned a license to you. Ask your admin (the person who gave you sign-in information) for help.
If you have Office 2007, 2010, or 2013, you can safely install and use Skype for Business 2016. It won't overwrite your existing Office programs UNLESS YOU ARE INSTALLING MICROSOFT 365 PROPLUS. Please read all the information below before installing.
If you have Office 2007, Skype for Business 2016 won't be fully integrated with your Office programs. For example, you won't see the presence of your co-workers when you type an email in Outlook (by "presence" I mean you won't see whether they're available, busy, or away), and you won't have a few other features. But you will have chat (IM) and conferencing with your co-workers.
IMPORTANT: IF YOU PURCHASED MICROSOFT 365 PROPLUS YOU WILL HAVE TO UPGRADE TO THE ENTIRE OFFICE 2016 PACKAGE IN ORDER TO GET SKYPE FOR BUSINESS. IT WILL OVERWRITE PREVIOUS VERSIONS OF OFFICE. When you go to install Skype for Business, you'll know you have Microsoft 365 Apps for enterprise because you won't see an option to install Skype for Business by itself; you'll see this instead:
If you don't want to upgrade to Office 2016, talk to the person who purchased your Microsoft 365 Apps for enterprise plan to see about getting a standalone Skype for Business Online Plan subscription.
Install Skype for Business with Microsoft 365 ProPlus - With Microsoft 365 Apps for enterprise, the entire Office 2016 suite is installed. There's no option to only install Skype for Business by itself.
Greetings. We're new to Skype for Business having switched to Office 365 midway through 2017. Clients and vendors that used to be able to reach me via Skype are having difficulty connecting with us now that we run Skype for Business. Files do not transfer during IM sessions, and conference calls involving more than one person (where I am the only Skype for Business user) fail to connect regardless of who initiates the call. All Microsoft seems to say is that the two programs aren't very compatible, but this is a big impediment if we cannot communicate well with clients/vendors. Does anyone have insight into this? We run Windows 10 on our laptops and the 32bit version of Skype for Business.
Anything beyond that such as the file transfer and the multi-party conferencing you mention is not supported. There's nothing to stop you running the two clients concurrently, but I appreciate this will almost definitely result in a disjointed user experience and negate some of the benefits that you were looking to gain through use of a single application.
I have been having some of the same issues. I have however found that you can schedule a "Skype Meeting" and invite people who do not use Skype for Business. They can access the meeting by using the internal link within the meeting invite. It opens up within their browser and they can join in. You can give them 'presenter' access and you can then all share desktops, documents, use the whiteboard etc. You can also record it (which i regularly do, and then post the video to our external Yammer group).
Skype for business will allow you to have a 'normal' skype call/video call with a Skype member; but you wont be able to share desktops/documents etc. This is also the case if you use the "meet now" function within Skype for Business. So you are best to schedule a skype meeting and have everyone join that way (then they don't have to worry about having any skype access)
Our situation is worse than yours. The Skype user cannot initiate the conversation to the SFB users. For instance, when a Skype user sends a message to SBF user, the message is sent but never arrives SFB user. If SFB user sends a message first, the Skype user can receive and reply to the message. It's more strange that as soon as the SFB user closes chatbox, the issue comes back again that Skype user cannot send any message to SFB user. It feels like the session is closed.
If the Skype user calls SFB, it just pops up "Oops something went wrong". But the SFB user can initiate a call to Skype user. I tried with 4G and got the same result so the issue is not caused by the enterprise firewall.
We tried to Skype in to a funeral from a Business to a regular version and it continually failed to connect. Set up a basic Skype account and it worked first time connecting with the other basic Skype account.
@ScorpioPower Yes both the Skype for Business and Regular Skype Applications are two different application. We can keep both the applications separate. One for Business Use and other for Regular Personal Usage.
Unfortunately, Microsoft will not allow me to use both professionally. Normal Skype will not allow me to create an account with my 365 email. Because of this, I need to give out my personal Skype account to all of my work colleges.
Since its introduction, Skype for Business Online has been a valuable tool for millions of people around the world. By combining instant messaging, calling, and video into one application, Skype for Business Online established new possibilities for business communications. Microsoft Teams is the next chapter in that vision.
The capabilities of Microsoft Teams go beyond those of Skype for Business Online. By combining chat, video, calling, document collaboration, and application integration into a single experience, Teams enables entirely news way of working. And ongoing platform innovation and development means Teams users benefit from richer performance, functionality, flexibility, and security.
The time needed to fully upgrade to Teams will vary based upon the unique characteristics of the organization, including number of users, technical complexity, and internal adaptability to change. We strongly recommend that you begin your upgrade to Teams today. By starting your upgrade today, you'll have ample time to finish it prior to the retirement date. Beginning in August, Microsoft will provide an assisted upgrade process to help you move any remaining Skype for Business Online users to Teams Only.
Teams is available in most Microsoft 365 Business and Enterprise plans, and your existing licensing investments carry forward to Teams. Capabilities that are premium workloads in Skype for Business Online today will continue to be premium workloads in Teams. For example, if you have purchased Audio Conferencing standalone or as part of E5 with Skype for Business, Audio Conferencing will be enabled in Teams.
No. The retirement of Skype for Business Online doesn't impact users homed on-premises. Though we encourage all customer to take advantage of the expanded functionality and performance Microsoft Teams offers, some Skype for Business Server customers may need to use the product stand-alone or as part of a hybrid configuration with Microsoft Teams. Refer to the Microsoft Lifecycle Policy site for support dates for versions of Skype for Business Server.
Microsoft will provide assisted upgrades for Skype for Business Online users not in Teams Only mode at retirement. Customers will receive notifications in both the Teams admin center, and the Microsoft 365 Message Center, 30 days before their scheduled upgrade date to allow time for technical and user readiness.
After the assisted upgrade is complete, all online users will be in Teams Only mode. Users in Teams Only mode receive incoming chats and calls, and schedule meetings, in Teams. Users in Teams Only mode will not be able to initiate chats or calls or schedule meetings in Skype for Business Online. Teams Only users will still be able to join Skype for Business meetings scheduled by users still using Skype for Business Server.
With the retirement of Skype for Business Online, hybrid customers with online and on-premises configurations need to upgrade online users from Skype for Business Online to Microsoft Teams. Microsoft will provide assisted upgrades to help upgrade remaining Skype for Business Online users to Teams Only mode.
Organizations with a hybrid configuration can continue to use Skype for Business and Teams side-by-side until they're ready to move to Teams Only mode. After the Skype for Business Online retirement date, when a Skype for Business Server user is moved to the cloud, that user will be in Teams Only mode.
Some organizations have split users between homed on-premises for PSTN connectivity and homed online for Phone System capabilities. Once access to Skype for Business Online ends, organizations will need to upgrade online users to Microsoft Teams and connect their on-premises telephony network to Teams through Direct Routing.
We recognize customers may need to use Skype for Business Server for some users or geographies due to their requirements. In these instances, we encourage organizations to adopt Teams along with Skype for Business Server to drive teamwork and collaboration. The latest version of Skype for Business Server 2019 was released in October 2018 with Mainstream Support planned through January 9, 2024.
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