Form Recipient Not Receiving Form

[campbellmay]

I recently added formsmarts to a client's website, and it says on the
"Form Recipients" window that she has verified her e-mail, but when we
tested it I received form info but she did not. Any idea why this is
happening? Could they be going to her spam box?

[campbellmay]

Never mind! I think I figured it out.

[FormSmarts Support]

Hi we replied already yesterday, but it seems it didn't go through.

All there is to know about form recipient management is discussed here:
http://formsmarts.com/weblog/form-builder/form-recipient-management