Template is OK but not working OK with image files

[Elder Carlos Veloso]

THIS IS THE IMMAGE USED TO CREATE A TEMPLATE - GREEN LINES ARE CORNERS 

THIS IS THE CORNERS CONFIG INTO TEMPLATE

AFTER TRY IMAGE SCAN, IT'S THE RETULT: CORNERS IS NOT OK LIKE TEMPLATE: take a look to a GREEN LINE - it's the corners line

[Lungile Dlamini]

Hi Carlos, there should be no markings/lines/ink/scribbles/smudges between the corner markers. Try leaving some white space between your corner markers. See example that we often encounter that gives problems when students scribble between the corner markers.

Regards, Lungile