Formscanner quit working

[John Polasek]

I have been using formscanner on a Windows 11 laptop to grade my hunter ed course for 2 years with no problems using this form.  but yesterday it simply would not bring up an image of the file under "scan single image" or even build a new template from it. The problem is not any change in the jpeg format because I have gone back and it fails to read archived images from previous courses. Has a windows update somehow obsoleted Java?

John

[Chadwick Young]

hi John,

Not sure what the problem is. I can scan this doc with no issue.  Maybe, try a different computer?

Chad

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Chad Young 

Professor of Physics

https://labs.nicholls.edu/chadyoung

https://www.facebook.com/nicholls.chemistry

985-628-2532 (mobile)

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On Sun, Mar 23, 2025 at 6:12 AM John Polasek <johnpol...@gmail.com> wrote:

I have been using formscanner on a Windows 11 laptop to grade my hunter ed course for 2 years with no problems using this form.  but yesterday it simply would not bring up an image of the file under "scan single image" or even build a new template from it. The problem is not any change in the jpeg format because I have gone back and it fails to read archived images from previous courses. Has a windows update somehow obsoleted Java?

John

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