in our study we use multiple measurement points and for that different surveys, connected by a run. Recently, one of our particitpants could not proceed to the next page in one of the surveys all of a sudden at 30% (when he filled out the questions and clicked at the end on "weiter", the same page reloaded and all of his answers were deleted). Everything looked normal and he did not do anything wrong. When we sent him to the next survey manually, this worked, but he nevertheless could not proceed.
He uses the most recent version of Google Chrome (105.0.5195.127, 64 bit) and something like this never occured both to us or him before.
Can anyone help here? We already lost many data and hope that we do not have to exclude him due to technical problems.
Thanks and have a nice day