Email does not display response from a field

18 views
Skip to first unread message

Heather Hodge

unread,
Oct 26, 2018, 4:43:06 PM10/26/18
to FormEmailer
Hi, 

I have installed formemailer and mostly everything is working well. The emails that are sent include the fields in bold followed by the responses. However, there is one field where the survey question is displayed but the response is missing. When I look in the spreadsheet of responses, there is a response, its just not showing up in the email. Any idea what is going on?

Thanks,
Heather

Actiecentrum

unread,
Oct 30, 2018, 6:52:02 AM10/30/18
to FormEmailer on behalf of Heather Hodge
Hi Heather,

I had some time ago such a thing too.
can you share the sheet with me so i can take a look?

Regards, Aland, from Uithoorn, Thr Netherlands


Op vr 26 okt. 2018 22:43 schreef Heather Hodge via FormEmailer <formemailer+APn2wQdrjJzUr9X92HVB...@googlegroups.com:
--
You received this message because you are subscribed to the Google Groups "FormEmailer" group.
To unsubscribe from this group and stop receiving emails from it, send an email to formemailer...@googlegroups.com.
To post to this group, send email to forme...@googlegroups.com.
Visit this group at https://groups.google.com/group/formemailer.
For more options, visit https://groups.google.com/d/optout.

Roel Bertels

unread,
Oct 30, 2018, 9:46:43 AM10/30/18
to FormEmailer
I suppose you changed the name of the placeholder, please check that the name on your spreadcheet on line 1 is the same as used in your formemailer settings.

when you change the name of a question in your form, this will auto change in the sheet but not in formemail settings

Op vrijdag 26 oktober 2018 22:43:06 UTC+2 schreef Heather Hodge:
Reply all
Reply to author
Forward
0 new messages