Double emails

[Diedre Howe]

My FormEmailer has worked wonderfully since installing it until recently.  Starting about a week ago, we have started to get duplicate emails.  Instead of sending one email, now I am getting two identical emails.  I have not changed any settings.  Any idea how I can remedy this?  Thank you!

~Diedre

[Henrique Abreu]

Have you shared your spreadsheet with anyone else?

When you compare your emails, do they come from the same account? (expand the header to check)

Henrique Abreu

On Tue, Feb 10, 2015 at 12:51 PM, Diedre Howe via FormEmailer <formemailer+APn2wQcQt96qRqcDLq3Q...@googlegroups.com> wrote:

My FormEmailer has worked wonderfully since installing it until recently.  Starting about a week ago, we have started to get duplicate emails.  Instead of sending one email, now I am getting two identical emails.  I have not changed any settings.  Any idea how I can remedy this?  Thank you!

~Diedre

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[Diedre Howe]

Thank you for your reply.

Yes, they are all coming from the same account, mine.  The form emails to myself and my principal and we are both getting 2 identical copies.   

~Diedre

On Tuesday, February 10, 2015 at 10:15:07 AM UTC-6, Henrique Abreu wrote:

Have you shared your spreadsheet with anyone else?

When you compare your emails, do they come from the same account? (expand the header to check)

Henrique Abreu

[Henrique Abreu]

How is your trigger settings?

Henrique Abreu

[Diedre Howe]

Time driven; From spreadsheet; on form submit

On Tuesday, February 10, 2015 at 10:35:42 AM UTC-6, Henrique Abreu wrote:

How is your trigger settings?

Henrique Abreu

[Henrique Abreu]

There's surely something wrong in your setting. You either set the trigger  twice with the same account or with two different ones. There's no other way.

Have you actually checked it or just typed it here in the email? Anyway, I can't help you further was it would require me accessing your account, etc.

Henrique Abreu

[Diedre Howe]

Ok.  Thank you.  

~Diedre

On Tuesday, February 10, 2015 at 10:47:57 AM UTC-6, Henrique Abreu wrote:

There's surely something wrong in your setting. You either set the trigger  twice with the same account or with two different ones. There's no other way.

Have you actually checked it or just typed it here in the email? Anyway, I can't help you further was it would require me accessing your account, etc.

Henrique Abreu

[Adrienne Witzel]

I'm actually have the same problem.  FormEmiler has been great, but about a week ago, I started getting double emails.  I have not changed any triggers and I'm the only user of this spreadsheet. I've gone through all the instructions on checking settings and looking for multiple instances of FormEmailer running and can't seem to find the culprit.

- Adrienne

[Diedre Howe]

That was about the same time that mine started acting up and I still can't figure out why.  I figured, worse case scenario, I will just delete the extra email. 

~Diedre

[Henrique Abreu]

Are you guys using the spreadsheet on form submit trigger or the time-driven one?

Henrique Abreu

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[Henrique Abreu]

It turns out this is a known issue with Google Apps Script.

Anyway, if you were using the time-driven trigger, as I recommend on the script instructions, web-page, etc. You would not have this problem (which may happen under certain conditions even after they fix it).

Henrique Abreu