No email send to respondent

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Canaan Dance

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Feb 9, 2018, 2:00:56 AM2/9/18
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After the update, the system didn't send email to respondent. Only received email to admin.
The "send to respondent" box is checked. 

Form Postman

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Feb 9, 2018, 2:28:56 AM2/9/18
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Thanks for your comment. Does anyone meet this situation? Is your add-on version free or Pro edition?


Canaan Dance

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Feb 9, 2018, 2:30:34 AM2/9/18
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I am using a free version

Form Postman

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Feb 9, 2018, 2:37:03 AM2/9/18
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Please revise or test the add-on with a new form. I'm using the free version and it operates properly.


Canaan Dance

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Feb 9, 2018, 2:54:13 AM2/9/18
to Form Postman add-on
No, it is not working.
I have been testing a form for month and it works fine.
Today, I try to add another form from my account, and found that both of them are not working.
Just now i have created a new form, it is not working either.

Form Postman

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Feb 9, 2018, 2:59:19 AM2/9/18
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Thanks for your report. We'll revise the add-on soon. Let try the "Form Confirmation Emails" and "Form to Email" as the alternatives.

Sincerely.

- FantaSpot -

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Feb 9, 2018, 6:27:32 AM2/9/18
to Form Postman add-on
I confirm, it does not work

Apps Vietutd

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Feb 9, 2018, 7:11:28 AM2/9/18
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We've just revert to the previous version. Please wait 20 minutes then check the add-on operation.

We'll revise the new version and update it soon. The new version was build to fix some bug.

Sorry for the inconvenience.

Sincerely

Heidi Hackworth

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Feb 9, 2018, 9:24:40 AM2/9/18
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I  am having the same problem.

- FantaSpot -

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Feb 10, 2018, 7:07:16 AM2/10/18
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The problem continue

Ethel Kuang

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Feb 10, 2018, 9:34:48 PM2/10/18
to Form Postman add-on
I am using the free version, had no problem sending the email with my google account but I need to send from Aliase which is not a gmail address and it does not send any confirmation emails.

Form Postman

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Feb 21, 2018, 12:12:43 AM2/21/18
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