Login to Workbench failing

[Sarah Gallagher]

I have been working with Workbench and database.com for the past couple of days with no problems - then suddenly yesterday I started getting the following error when I tried to login - UNKNOWN ERROR: UNKNOWN_EXCEPTION: Destination URL not reset. The URL returned from login must be set in the SforceService

I have attached image.  I have tried googling to find a solution but without any luck.  I would be grateful if anyone could help - thanks

Sarah

[Ryan Brainard]

Which Salesforce instance are you on? If you're not sure, use this tool:

http://trust.salesforce.com/trust/domainLookupLaunch/

--
You received this message because you are subscribed to the Google Groups "Workbench News & Discussion" group.
To unsubscribe from this group and stop receiving emails from it, send an email to forceworkbenc...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

[Sarah Gallagher]

I'm on this one:

https://eu2.salesforce.com

Sarah

[Ryan Brainard]

Thanks. Sorry, I should have asked these before, but a couple more questions:

 - Are you using the public Workbench at workbench.developerforce.com or your own private install

   - If you are using the public Workbench, are you choose "Production" from the login dropdown?

   - If you are using a private Workbench installation, what login method are you using and what is your instance url?

[Sarah Gallagher]

I'm using the public orkbench at workbench.developerforce.com.  I am choosing production from the drop down.

I did install it on Heroku today in an attempt to resolve the issue, but got the same error when I tried to login.........

[Ryan Brainard]

Thanks. I just tested out the production Workbench with an org on EU2 without any problems. I have also checked the logs and it looks like other EU2 users are able to login, so doesn't seem like an instance-wide issue. To help troubleshoot this, try going to https://curlforce.herokuapp.com (an app that uses OAuth similar to Workbench) and let me know what comes back as the "SFDC_INSTANCE_URL." Please do not copy and paste here all the output since it includes your session id. If you're curious what this app is doing, here's the repo: https://github.com/ryanbrainard/curlforce

[Sarah Gallagher]

export SFDC_INSTANCE_URL='https://eu2.salesforce.com'

curl -H 'X-PrettyPrint: 1' -H "Authorization: Bearer $SFDC_ACCESS_TOKEN" $SFDC_INSTANCE_URL/services/data


S

--
You received this message because you are subscribed to a topic in the Google Groups "Workbench News & Discussion" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/forceworkbench/kI5qn6QxjoA/unsubscribe.
To unsubscribe from this group and all its topics, send an email to forceworkbenc...@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.

--
Sarah

------------------------------------------------------

facebook.com/sarahgallagherphotography 

------------------------------------------------------