For Your Success, March 2011

[For Your Success]

Hi!

The March 2011 For Your Success Article, Successful Customer Service,
can be found on my website here:

http://www.markck.com/pages/Success/Success%20Tips/customer_service.htm

You may be wondering why I haven't included the whole article here
this month. After seeing how badly it looked in the Google groups, I
decided that it would be better to just let you know where the article
was located on the web where I could format it for easier reading. So
I won't be including the text in future emails from the FYS groups,
just the link.

At the same time, I am experimenting with a new web page format for
the articles - while it isn't fully implemented across the whole site,
all the links on this month's article work. Please feel free to let me
know what you think of it or the article or anything else by emailing
me at: markck...@gmail.com.

Have a great month!