Re-opening this mailinglist, and shutdown integration with GetSatisfaction

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Andreas Åkre Solberg

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May 21, 2011, 3:04:35 PM5/21/11
to foodle...@googlegroups.com
We've been using GetSatisfaction for a while to get feedback and support requets for the Foodle service.

We've not been too happy about the service;
* People generally have preferred to use other contact points to do feedback.
* GS is not good at presenting the product Foodle, and how to distinguish it from the company name 'eCampus'
* The SSO integration suddenly stopped working, and we've not been able to get sufficient help on debugging the issue from GS.
* We've been contacted by users who are not happy about the way GS handles user accounts; easy to get multiple accounts on GS with various email addresses, and it is questionable how they handle deleted accounts.

At the same time as I deactive integration between GetSatisfaction and Foodle, I've re-opened this mailinglist, allowing anyone to post (and please do!) This list was moderated for the owner only, during the GS test period.

I hope you still enjoy using Foodle. We have some planned feature additions for this summer:

* Account mapping, multiple email-addresses
* Improved invitation
* Allow you to create user groups to use for invitation

And later this year:

* Better calendaring support

Kind regards,
Andreas

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