Ride 4 Online

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Welcometo our mail order store! All orders will be shipped via USPS. Electronic tickets for fixed-route and A-Ride are available through our mobile ticketing platform. Purchase directly from EZfare.us or the app. TheRide is not responsible for lost fare merchandise orders. No refunds are provided on purchased fares. If you have any questions about passes or your order, please call us at 734-973-6500.

Mail order. Good for unlimited rides on all of TheRide's fixed-route buses. Half-Fare Day passes are valid until the end of the day they are activated on. To activate, insert your pass into the farebox.

Mail order. Scrip coupons can only be used for TheRide's A-Ride service. Coupon books come with ten scrip coupons, which is equal to ten one-way trips or five round trips. Please give one scrip coupon to the driver when boarding. A-Ride I.D. card required to ride.

TheRide uses the U.S. Postal Service to mail fare merchandise. We can only mail fare merchandise to addresses in the continental U.S. TheRide is not responsible for lost fare merchandise orders. No refunds are provided on purchased fares. Once your order is submitted, please allow 5-7 business days to receive your fare merchandise.

The FunPass app enables you to purchase passes, recharge passes, check value of passes, and view the history of your passes. You can share passes between family and friends. Once passes have been purchased or added, you can use the FunPass app on your phone to access rides and games.

Dear Dial-A-Ride customer, we value your opinion! Please help us serve you better by completing our survey. We'd love to improve your experience and the services offered to you! The survey should only take 5 to 10 minutes of your time.

Build in at least one hour of travel time when scheduling. Be ready to leave at the beginning of your 30-minute pick-up window so that you can board as soon as the vehicle arrives. To maintain on-time performance for all customers, Dial-A-Ride can only wait 5 minutes for a customer to start boarding. StarMetro will always attempt to contact you if the driver does not see you right away, so make sure your listed phone number is valid and your voicemail box is set up. NOTE: DAR is not an emergency transportation provider. If a life-threatening event occurs, call 911.

Check that you have typed your user name and password correctly. Your password is case sensitive; check that your Caps Lock key is NOT on while typing your password. In some cases, the website may be temporarily out of service. Try again later. If the problem persists, call StarMetro Customer Service at 850-891-5199.

Customers can provide concerns or compliments by calling Dial-A-Ride Customer Service at 850-891-5199 or StarMetro Customer Service at 850-891-5200, on our DigiTally smart phone application, or by email.

The Dial-A-Ride online trip scheduler may look different to you. Watch the videos below to help you transition to the new tool. You can also download a written how-to guide as well as some frequently asked questions.

Using The RIDE Access Center (TRAC) portal, you can access a form to create an account, provide your favorite or most frequently used addresses, and log in to schedule trips. Click the button below to enter TRAC.

You may change your trip until 5 PM the day before without penalty. If you're given a pick-up time that doesn't work for you when you receive your call-back the night before a trip, you can request to negotiate a different time. You may only negotiate a different time by phone, not online.

Ride all day for one low price, coasters included! Save on 2024 Ride All Day Passes when you buy in advance online.

Pre-purchases must be made by 11:59PM the day before visit. We welcome day-of purchases at the park. Starting June 1, ride passes are only available Monday through Friday.

We currently offer language translations on our site primarily through Google Translate. This helps visitors find and use information in the languages they speak, but the tool is not perfect. Automated translation may be inaccurate or errors may display on translated pages.

To ride Access Transportation, you must be 6 years of age or older and qualify for service. Before applying, please note that to sign up Your disability must prevent you from performing the tasks needed to ride regular bus service some or all of the time."

Do you regularly ride to and from the same places? Sign up for our Subscription Service to easily add those appointments and addresses to your profile. Call the Access Rideline at 206-205-5000 (WA Relay: 711) to submit a Subscription Service request.

If you live outside of our Washington state Puget Sound region and have a disability that prevents you from riding our traditional bus service, you may qualify as a visitor under the Americans with Disabilities Act (ADA).

Even if you cannot cancel early, please contact us as soon as possible, especially if you have other trips scheduled that same day. If you are assigned two or less penalty points per month, you will not face consequences.

The RTA coordinates reduced fare and ride free programs for the region. Older adults, people with disabilities, and military personnel may be eligible for discounts. Apply online using the Fare Portal below or for in person assistance with Ride Free and Reduced Fare cards, you can find your nearest registration site using our Registration Site Locator.

You can download an application for seniors or an application for people with disabilities below, or call RTA Customer Service at 312-913-3110 to have an application mailed to you. Program applications and brochures are available in alternate formats to ensure ADA accessibility.

All individuals 65 years old and over who are ineligible for the RTA Ride Free Program are eligible to receive a reduced fare permit. Apply at Fares.RTAChicago.org or download the Reduced Fare Application.

All persons with a qualifying disability who are ineligible for the RTA Ride Free Program are eligible to receive a reduced fare permit. To qualify, individuals must submit proof of disability. If receiving Social Security disability benefits, a printout from Social Security, dated within the current year with the word disabled" on the printout is required. If not receiving disability payments from Social Security, a doctor must fill out the proof of disability form located within the application and attach a letter of diagnosis to the application. Apply at Fares.RTAChicago.org, or download the Reduced Fare Application.

Individuals with a valid Medicare card is eligible for a reduced fare permit. To apply as a Medicare cardholder, you will need verification of Medicare status. You can obtain a printout verifying your status by calling the Social Security Administration at 1-800-772-1213, by visiting a Social Security Administration Office, or by downloading a statement on the Social Security web site at www.ssa.gov.

All reduced fare permit cardholders with an expired permit or a permit with an upcoming expiration date on the front of the card will need to re-apply. Reduced Fare Permits do not auto-renew. Apply at Fares.RTAChicago.org and follow the same application directions above.

Free or reduced fare rides are available for qualifying military personnel in the RTA's service region of Cook, DuPage, Kane, Lake, McHenry and Will counties. The free or reduced fare rides are provided on fixed-route service by the Chicago Transit Authority (CTA), Metra and Pace Suburban Bus. Qualifications vary among transit providers. Please view the transit provider you are using for the applicable conditions.

Metra offers reduced fare rides for active duty military personnel presenting a military ID.

Active duty military personnel must purchase a One-Way or 10-Ride reduced fare ticket from a Metra ticket agent or onboard the train. The discount does not apply to monthly tickets.

This ADA accessible, shared-ride paratransit service is available for prequalified customers. It operates in most of Harris County including portions of Kingwood, Humble and Clear Lake.

All other METRO-owned transit vehicles are also ADA accessible. So, if possible, we encourage people with disabilities to ride METRO bus, light rail, METRORapid and/or METRO curb2curb. If you're already a METROLift customer, you can ride those services for free with up to one assistant.

Accessible Vehicles

Free Wi-Fi

If you're a METROLift customer, a METROLift ticket or pass must be used to pay your fare for each one-way trip. Tickets and passes come in various quantities depending on where you plan to ride, and how often.

1. Your trip includes a transfer to another accessible METRO service along the way. Transfers to bus, rail, and METRORapid are available at various METRO facilities including transit centers and Park & Ride lots.

There are more than 200 retailers across the Houston region where you can obtain or reload a METRO Q Fare Card or METRO Day Pass. Many of these retailers also sell tickets and passes for METROLift. Just enter your ZIP code below to find stores near you. Each entry will show what you can obtain at that location.

Throughout the year, we host in-person community meetings where you can learn more about METRO and METROLift, and share your input about the future of METRO services. If there are no current listings, please check back here soon. We look forward to meeting you!

This event, sponsored by Houston Council Member Mary Naan Huffman, will feature representatives from city departments, state agencies and local governments who will be available to answer questions and distribute valuable informational resources. METRO representatives will be in attendance to provide information about our services, safety and job opportunities.

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