Hello,
I could not find if this was already posted before. We have this basic profile where customers only can create new tasks and receive some notifications when the status or details change. The idea is that they do not see the comments, we want to use them for internal communication.
The think is that we just realized that they can not see the comments when they login but they receive them as notifications by email!
We want this notification for the admin users involved in the task but not for the customers. Is there a way to correct this behavior?
Thanks,
Manu