500 Internal Server Error

[Nicolae Florin Petrovici]

Hi,

When I try to query something, I get 500 Internal Server Error. Is this related to the fixes which are being made ?

Nicolae

[Terry Jones]

> When I try to query something, I get 500 Internal Server Error. Is this
> related to the fixes which are being made ?

Yes, we've just hit a second problem - the reindexing has completely filled
a RAID array being used for tomcat. We've stopped tomcat and are now
making a bigger RAID array to restart it on. All data is fine, it's in
postgres elsewhere - it's pulled from there to rebuild the index.

Terry

[Nicolae Florin Petrovici]

Hi Terry,

How much longer do we need to wait before the system is back online and functional 100% like it used to be 2 days ago?

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Thank you,
Nicolae Florin Petrovici
+40722697347

[Nicholas Tollervey]

Hi Nicolae,

First of all, many apologies for the ongoing issues. These have been caused by Amazon EBS related problems (which are now fixed). All the data is safe and secure and Fluidinfo is still functioning normally apart from search. We're running the re-indexing job and this will take several hours. Either myself or another Fluidinfoer will post to the list when normal service is resumed.

Nicholas.

[Nicholas Tollervey]

Hi Folks,

Just a quick note to say the indexing issue is now resolved. Fluidinfo is now running as normal.

Thanks for your patience.

Nicholas.

[Daniel A. Nagy]

Thank you!

I can confirm that it works as expected.

[Nicolae Florin Petrovici]

That's great ! One thing though, I cannot login via the fluidinfo explorer.