Bluetooth Driver For Windows 8.1
Josephine Heathershaw
I am having problems with Bluetooth on my pc not even being visible to turn off and on, it's not showing up in the device manager but if I go to & apps and features it shows there is a driver installed but nothing showing up. When I originally had my PC running on windows 11 my bluetooth was there and working since doing updates that DST has told me to do I performed the latest for my bluetooth to disappear completely.
I have a Intel(R) Wi-Fi 6E AX210 160MHz driver installed for my wireless however no matter what combination I have tried whether it was a fresh install of the drivers (removing them, restarting computer with no internet connection and then installing the drivers manually) which failed and the DST is showing my device drivers as up to date. I have also tried rolling back the driver which did not work and I really do not want to have to fresh rebuild my entire operating system already but I am getting to a loss on how to resolve this.
In this case, we would recommend first checking the BIOS settings in case there is an option related to the Bluetooth that might be disabled or Off. For this task, we recommend reviewing your computer's User Manual or contacting ASUS* Support for proper assistance.
If such as Bluetooth setting is Enabled/On, we recommend trying a clean installation of both Bluetooth and Wireless drivers. The driver or software for your Intel component might have been changed or replaced by the computer manufacturer, therefore, we recommend trying this first with the customized drivers from Asus* website. Please download and save the following drivers:
I have tried these steps however it seems that every time I uninstalled the driver it wouldn't remove, when it finally removed and stayed removed from the device manager I restarted and checked it hadn't reappeared which it had not, I tried to install the ASUS drivers to which did not even appear to install the devices whatsoever. It literally did nothing when trying to run and running it as administrator. I even restarted the computer to check they didn't need a restart.
I then tried the fresh install of the Intel drivers as advised as the secondary drivers to install. The Bluetooth driver seemed to install however is still not displaying in the device manager (please see attached screenshot of the device manager (this is set to show hidden devices too)) yet it shows installed on the Apps and features (please see attached apps & features) I then tried to reinstall the WIFI driver and it keeps failing to install and no longer lists the device in the device manager.
4- Check Device Manager, if you see entries regarding Wireless and Bluetooth, try to manually remove the drivers following the Clean installation articles: (if you don't see these entries, skip to the next step)
I tried the above as asked nether the less and still neither device works. Looking at my device manager now it appears that only one of my 2 ethernet ports are functioning properly too. (Please see attached ethernet port error.png).
I first of all disconnected from the internet and removed all the intel software listed above with discarding the settings (please see attached apps&features.png) I then rebooted the computer and opened device manager and removed all the wireless drivers and bluetooth drivers until they had completely disappeared and did not show up again. I then cleared all temporary files using check disk and the system temporary files too.
I then restarted my computer and attempted to install the ASUS drivers which did nothing, I then went into device manager and manually added the device driver which gave the following results (please see bluetoothinstall.png). I checked device manager and saw no bluetooth still but decided to try the wireless install which gave the following results (please see WI-FI install.png). however nothing appeared in the device manager after scanning for hardware changes still nothing so I restarted the computer.
I then opened device manager again and noticed that it has installed the device as a "network controller" listed under the other devices (please see attached Other.png) category. I then uninstalled this and repeated the process this time for the intel drivers to which has done the exact same and has now left my ethernet driver showing the above mentioned image ethernet port error.png
When you restarted the computer, did you have internet access completely disabled? If not, you are going to have Windows Update step in and install the same junk as before. You need to ensure this that you have no internet connection until after you have manually installed the various driver packages that you have downloaded.
After reviewing this, the best action is to contact the computer manufacturer (OEM) for more assistance since this seems to be related to hardware issues and may need a further inspection from your OEM. However, before that, you may try the following suggestions.
There is a good chance though that the card may just be burned out. I have to replace mine more than I should. It gets too hot sometimes. That model does not come with a heat sink so 80% shot that it fried itself. It happens but you shouldn't have to worry about it shorting out your PCI lane. Grab a replacement with maybe a heat sink or a fan or do what I do and install it under the graphics card fan to use it's cooling fan (yes, still warm but not hot) to regulate temps.
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I have installed the Windows 10 Technical Preview on my mid-2011 MacBook Pro 13-inch. I had been running Windows 7 with no problems. The installation had been done using Apple's BootCamp software. The problem is that, in Windows 10 Device Manager, my Bluetooth USB Host Controller (found in "Other Devices") shows that no drivers are installed. Worse yet, when I click on Properties for the device, I get:
Since W10 is not officially supported, the closest appropriate driver is in Boot Camp Support Software 5.1.5621 package. Can you download and check the Bootcamp.xml and check the version of Broadcom drivers in the package? Do not install it.
BTW with whatever driver I can connect my iMac to my MBP in Windows 10 Bootcamp with Bluetooth without problems, with full pairing and codes exchanged. (BTW2 Keyboard and mouse connect fine to any Mac, just not in Windows 10).
Part of the issue here is that different Mac's require different solutions, I think. The OP was looking for a solution for a mid-2011 MBP whereas most of the successful fixes here are for later machines.
My problem - I've running Windows 10 on my Late 2011 MBP in Bootcamp. I'd upgraded from Windows 7 where I'd been running bluetooth sucessfully. However, the Late 2011 MBP is not supported by Apple for Windows 10 though many people are using it successfully nevertheless. After some fiddling with Windows Services I got my Magic Mouse and Apple Keyboard working okay. However in the past little while, I noticed that I could not connect to my BT speaker or other devices. In fact, the speaker wasn't discoverable, but only on this machine. In the course of taking online advice, I deleted my Magic Mouse from Bluetooth, and then it wasn't discoverable either, and my keyboard had also dropped off for no apparent reason.
So the search for drivers.... I did a uninstall and reinstall using the default Apple driver, but the problem persisted. I tried ridhyop's solution, which made the mouse and keyboard discoverable (improvement), but pairing was too flaky to work. I search on!
I tried rolling back my installed driver, and then running it, and I tried to install the drivers manually, but couldn't find them independently of the package. Also not sure why a Wireless driver will help Bluetooth.
There is collaboration between BT and Wireless. W10 is problematic on a 2011 model, if clean installed. We are trying to find a driver that will work. What is the possibility of installing W7/W8.1 on this Mac temporarily?
I'm not enthusiastic for that, given I have a 95% working version, except for Bluetooth, sound and some keyboard issues which I understand are common. I had upgraded fromWin7 to Win10. Let me try a few other options and get back.
The problem is mainly because the drivers provided by vendor does not support windows 10 (this happens if you have migrated from windows 7 or windows 8.1).Reinstalling the bluetooth driver (Programs and Features)only would solve the problem.
I had to open a ticket with the Intel support because uninstalling / repairing / installing the right driver wasn't working. The solution was to enter in the BIOS and setup the default setting. After reinstall the Bluetooth was back:
I have a Dell XPS 13 9350 and had to do a reset of the BIOS to fix this. No idea what had changed in the BIOS, but multiple restarts didn't help. After resetting the BIOS to Factory settings (not BIOS Defaults, but I didn't try that), Bluetooth worked as expected again.
Most of the solutions here did not work for me. In my case, my laptop had an Intel Wireless Bluetooth driver. After searching for that, I ended up on Intel's website and downloaded the latest version of the driver. After running the executable and doing a "Complete" install, I restarted my machine and the Bluetooth switch returned to the Settings window.
Another thing to consider, if you have a spare WLAN adapter / card for your laptop. You can also try to exchange the cards. Check if the Bluetooth afterwards works. Strangly for me it did with my old adapter as soon as I booted into Windows again. So I disabled Bluetooth, turned of the computer and switched my other one (previously not working) back in and it started immediately working again. The switch for turning on Bluetooth was showing up again and it was also listed in the device manager.
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